Q1 There are 3 types of learners: Audio/Visual/Kinesthetic. Knowing that what do you currently do to help train your customers? Do u provide manuals or quick guides? Is there a benefit to dedicated training dept. within an org? Can training open up more opportunities? #AVintheAM
@chris_neto I appreciate that you point out that people learn differently. Incredibly important point. Way too often people assume that something simple to them and even simple to a number of folks addresses the needs people have with technology. #AVinTheAM
@chris_neto While making things simpler is great and can have tremendous long term benefits around adoption, the efforts behind making things simpler requires significant investment to the end users ultimate need. #AVinTheAM
@derrick_kelly @chris_neto The problem with engineers is they think everyone thinks like an engineer- Don Norman, The Design of Everyday Things #AVinTheAM