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Airbnb Help @AirbnbHelp

Official support handle for @airbnb airbnb.com/help Joined July 2014
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Airbnb Help @AirbnbHelp

7 months ago

What does it mean for your wallet if your payment is either authorized or charged, or if your trip request was expired or declined? Here’s how it works: air.do/6010PFFx4

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Airbnb Help @AirbnbHelp

7 months ago

New to Airbnb? Welcome! Here are tips on how to get started so you can book a place that’s right for you (and get to packing!): air.do/6016PL2w6

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Airbnb Help @AirbnbHelp

7 months ago

For Hosts: We encourage you to never cancel a reservation, but we know that sometimes things happen last minute. If you can’t make it work, here’s how to cancel: air.do/6016PIzHr Message your guest ASAP so they can re-book.

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Airbnb Help @AirbnbHelp

8 months ago

Reviews help build trust on Airbnb, but we break it down for you—who can leave reviews, when they are published, and how to leave one—here: air.do/6013PSCzH

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Airbnb Help @AirbnbHelp

8 months ago

Need to cancel your reservation? It’s OK, plans change! Here’s your first step: Go to your Trips tab to cancel. Learn all about cancellations: air.do/6018PSCJY

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Airbnb Help @AirbnbHelp

8 months ago

Whether you need peace of mind before booking or need to cancel right away, here's how our cancellation policies work: air.do/6012PSCyn

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Airbnb Help @AirbnbHelp

8 months ago

Want to change your cancellation policy to give yourself more protection (and your guests more flexibility)? It’s easy. Here’s how: air.do/6012PSCG4

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Airbnb Help @AirbnbHelp

8 months ago

Why ID verification matters: Learn about the importance of building trust in the community: air.do/6010PUDD2

AirbnbHelp Profile Picture

Airbnb Help @AirbnbHelp

8 months ago

How do guests find your listing in search results? Good question. First, guests use filters, then the algorithm does its magic and considers 3 impactful factors—quality, popularity, and price. Learn more: air.do/6012PUD8m

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