@jessicaacassidy A refund wouldn't apply since you're taking the flights and we're only able to offer our sincere apologies for the inconvenience.
@jessicaacassidy Safety for you and the others on board is our top priority. We ask for your patience while our team gets the plane ready for flight.
@HooviesGarage We're thankful to have you as our customer, and don't want to lose you. Please send a DM our way if you need some help to rebook.
@AllieWWMT For privacy reasons, please meet us in DM with your 6-letter confirmation code and details.
@AllieWWMT Yikes, that's not what we want to hear. Our DM is open, please share your 6-letter trip code and details about what's happened.
@Sjessie31 Oh no, we're sorry about this. Join us over in DMs with the record locator so we can see what's happening.
@OnlyFriends_Pod We're sorry you haven't been reunited with your belongings. Please join us in DMs with the confirmation code or bag tag number for review.
@laurenettlinger Hi there, please remove your reference information details from public view and resend via DM.
@lealishalabi It's important to us that every customer feels welcome and valued every time they fly. Please send the record locator in DM.
@sells_andrea Absolutely amazing! We appreciate you sharing this stellar experience, and thanks for choosing us. To a great start of 2023 (raises glass).
@_nutsie29 We're sorry your luggage didn't arrive with you. Come on over to DMs with the bag tag number or the claim number, and we'll take a look.
@trtsah1 We'd be happy to look into this further! Kindly join us in DMs with the info and we'll go from there.
@TaiFitness410 Please file a claim at the airport baggage office and our apologies again.
@Tlwilli1 We know how important those points are. Our AAdvantage Customer Service agents can look into this for you: bit.ly/ACSContact.
@Steve_Lthr_Dnm We'll be happy to check your options right here! Pop on over to DMs with the record locator, and we'll go from there.
@lealishalabi Our goal is for everyone to receive terrific service. Please DM their record locator so we can take a look.
@AndrewBeckUSA We can't wait to hear him say: Welcome aboard, this is your Pilot speaking! This pic made our day!
@saulrasco We apologize for the confusion. Meet us in DMs with the six-letter confirmation code so we can take a closer look at what's happening.
@vedic_aryan Looks like we have a stowaway. DM your record locator or ticket info, and we'll have this shared with the appropriate team.
@casserolin_ Delaying flights is the last thing we want to do and we're sorry for the inconvenience this caused.
@DevlinDeFran We're just happy we could catch you before you sped on by. Enjoy the ride!
@JohnVBowen We strive for great service and we'd like to know what's going on. Meet us in DM and we'll get to the heart of it.
@TaiFitness410 Oh no and we're sorry to hear this occurred. We want your things to be returned to you in the same condition as when checked in.
@jazjr007 We don't like knowing you feel this way! If you need to verify the number of miles reinstated for an award, we're available in DM.
@haunt_hunters Please meet us in DM with your 6-letter trip code and we'll be happy to take a look at what's happened.