@jessicaacassidy A refund wouldn't apply since you're taking the flights and we're only able to offer our sincere apologies for the inconvenience.

@jessicaacassidy Safety for you and the others on board is our top priority. We ask for your patience while our team gets the plane ready for flight.

@HooviesGarage We're thankful to have you as our customer, and don't want to lose you. Please send a DM our way if you need some help to rebook.

@AllieWWMT For privacy reasons, please meet us in DM with your 6-letter confirmation code and details.

@AllieWWMT Yikes, that's not what we want to hear. Our DM is open, please share your 6-letter trip code and details about what's happened.

@Sjessie31 Oh no, we're sorry about this. Join us over in DMs with the record locator so we can see what's happening.

@OnlyFriends_Pod We're sorry you haven't been reunited with your belongings. Please join us in DMs with the confirmation code or bag tag number for review.

@laurenettlinger Hi there, please remove your reference information details from public view and resend via DM.

@charlieandtabby We have the contact info here, bit.ly/REFUNDCS at the bottom of the page click Contact Refunds. A phone number isn't available.

@Angie_Elyse Wow, we love our #rockstars and have shared your kind words with their leaders for some well deserved recognition! #AATeam

@lealishalabi It's important to us that every customer feels welcome and valued every time they fly. Please send the record locator in DM.

@Steve_Lthr_Dnm We had a look at your reservation. Check your DM!

@sells_andrea Absolutely amazing! We appreciate you sharing this stellar experience, and thanks for choosing us. To a great start of 2023 (raises glass).

@_nutsie29 We're sorry your luggage didn't arrive with you. Come on over to DMs with the bag tag number or the claim number, and we'll take a look.

@trtsah1 We'd be happy to look into this further! Kindly join us in DMs with the info and we'll go from there.

@TaiFitness410 Please file a claim at the airport baggage office and our apologies again.

@Tlwilli1 We know how important those points are. Our AAdvantage Customer Service agents can look into this for you: bit.ly/ACSContact.

@Steve_Lthr_Dnm We'll be happy to check your options right here! Pop on over to DMs with the record locator, and we'll go from there.

@lealishalabi Our goal is for everyone to receive terrific service. Please DM their record locator so we can take a look.

@AndrewBeckUSA We can't wait to hear him say: Welcome aboard, this is your Pilot speaking! This pic made our day!

@saulrasco We apologize for the confusion. Meet us in DMs with the six-letter confirmation code so we can take a closer look at what's happening.

@vedic_aryan Looks like we have a stowaway. DM your record locator or ticket info, and we'll have this shared with the appropriate team.

@casserolin_ Delaying flights is the last thing we want to do and we're sorry for the inconvenience this caused.

@haunt_hunters We've responded to your DMs.

@DevlinDeFran We're just happy we could catch you before you sped on by. Enjoy the ride!

@JohnVBowen We strive for great service and we'd like to know what's going on. Meet us in DM and we'll get to the heart of it.

@TaiFitness410 Oh no and we're sorry to hear this occurred. We want your things to be returned to you in the same condition as when checked in.

@jazjr007 We don't like knowing you feel this way! If you need to verify the number of miles reinstated for an award, we're available in DM.

@Terenzonia Our apologies for the late start! We see that your flight is delayed due to crew availability. Keep updated here: connectaa.co/AAStatus

@haunt_hunters Please meet us in DM with your 6-letter trip code and we'll be happy to take a look at what's happened.