@Etsy I’ve been trying to return an item and get a refund from a seller who is refusing to allow me to do so- instead they are trying to persuade me to keep the product. Can you help?
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@sarahbstdclarke Hi there! Don't worry, we're here to support you 🧡 In order to investigate this further, can I ask for your order number, please? This will allow us to look into the issue and work with you to resolve it as soon as possible. Thanks in advance! - Day
@Etsy Certainly it’s Order #2658039075. Many thanks