FirstBank @FBN_help
We are the official feed for First Bank of Nigeria customer support queries. Available 24 hours a day, 7 days a week. Email: [email protected] firstbanknigeria.com Nigeria Joined January 2016-
Tweets442K
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Followers200K
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Following51K
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@OBA_ohlugy Hi @OBA_ohlugy, thank you for contacting us. We empathize with you on the issue raised and sorry you had this experience. Be assured that we are working to ensure a swift resolution. Kindly follow us on @FBN_help and send us a DM to enable us to assist you as appropriate. 1/2
@abiodunpaulojo Hello abiodunpaulojo, thank you for contacting us. Kindly confirm the transaction amount and date via DM, to enable us view and advise you. We apologize for the inconvenience while reiterating to serve you better. #YouFirst
@FrankDogl Hi @FrankDogl, thank you for contacting us and we sincerely apologize for any inconvenience caused. Kindly reach out to us via our dm @FirstBankngr with your account number and transaction details to enable us assist as appropriate. #YouFirst
@Snazzy6817 for the inconvenience while reiterating to serve you better. #YouFirst 4/4
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Please kindly respond to my message because your bank debited me and yet to reverse back @FBN_help @FirsBankngr @ChairmanFBNgr
@FBN_help @FirstBankngr kindly check your DM pls….kindly help me reverse the money
@FBN_help help what’s going on??? Please attend to me already
@FirstBankngr @FirstBankngr woke up to see more than 200,000# missing in my account and it’s not even showing on the transaction side no grace whatsoever attal do u guys now steal?? @cenbank @FBN_help
@FBN_help @FirstBankngr I have an urgent concern about the FBN insurance policy my wife subscribed to and having issues with. Kindly respond
@FBN_help i have been deducted a sum of 4200 naira from the account number 3137764751, Account name Rabiu ibrahim on 24th December 2022 Refund please.
@FBN_help Before you people use your copy and paste reply be kind to check if the individual has already sent you a dm . I have been in your dm since 16/12/22.
@FBN_help Good morning please can you help me work on this case i was debited 1,000 yesterday evening.help me work on it and reverse it back...
@FBN_help @olawuyiemmnauel @FBN_help wait what exactly is the meaning of this…I sent money, you said insufficient fund, but u deduct charges, I reduced the right amount you still charge me and adding refund the N53 charges, what sort of fraud is this now?? 🙄
@FBN_help what is going on till now my money have not been reversed.
@FBN_help Thanks Firstbank Everything has been reversed
@FBN_help please i made a transaction this morning and I was debited but the beneficial account has not been credited up till this moment. I need your help to resolve it ASAP
@FBN_help My daily limit is 100k I want to increase it to 500k
@FBN_help your app is not working on my phone in the last 48hours, what's up
@mr_nelxn @accessbank_help @FBN_help @FirstBankngr @FBN_help are thieves say thing happened to me on d 4th of march 9k debited and same issuer message,the thieves even asked for my Acct no till date no reversal well my acct no is 2017710060 @cenbank take note
@FBN_help How long do I have to suffer on your lack of service You guys are just useless , why will I have to wait for a week to resolve a simple issues as my case Do you guys ever know that your lack of serving me right cost me more , I'm tired of first bank issues please
@FBN_help. Thanks for finding for my record, escalating my issues and giving me solution under 24 hours. Your hard work can’t go unappreciated 🥳. Your team is the best😊❤️.@Mannieylily
@FBN_help Yea,,you guys came through. Thank you for helping out.
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