@gmail I lost my phone due to water damage. I got all my work files in Google drive. Now I bought a new phone and I forgt passwrd. When I try to recover my Google account using forgot password, ther's no option to enter the recovery email address or phone number. #googlecomplaint
@alwinjoseph003 Hi Alwin. To sign in and reset your password, follow the steps at g.co/recover. If you are unable to sign in, these tips may help: goo.gle/3a7sT8U. Learn how to set strong, secure passwords here: goo.gle/3EDTwBp. Keep us posted.
@alwinjoseph003 Got it. You can skip that step using "Try another way" but we suggest answering all questions as best as you can. Let us know.
@Google This is what it says. But I have recovery email address and phone number. Why Google don't allow me an option to enter that. Recovery email address is active. I have done this ones after I lost my phone. But at that time I wasn't not logged in to the recovery email.
@Google Give me a DM? So I can share my lost email ID. And you can send a link to reset my password or any verification to the recovery email. I'm logged in to the recovery email. I do have a recovery phone number too. Some how I need my account back.