@sapphicmoa Hi there. Sorry to hear you're experiencing an issue with the Play Store app. Could you confirm if your device is supported: goo.gle/2wPiGwA? Keep us posted.
@sapphicmoa Hi again. Just checking in, did the suggested troubleshooting steps help? Keep us updated.
@GooglePlay No, it didn't, it told me to delete the data of play store and when I did it didn't let me log in and it keeps telling me that Google playstore is crashing
@sapphicmoa That's odd. Just to confirm, have you tried removing and re-adding your Google account (See "Remove & re-add your Google account to your device"): goo.gl/exKFGT. Let us know.