@MannyRaskl Worry not Manny, we got you. Those are exactly the two Adapters. To plug in the Apple Adapter, simply push out the top component on the Nreal Adapter and it should fit right in. Here's a handy guide youtube.com/watch?v=XSY6Xz…
@Nreal Thank you sooooooo much !!! Ohhhh myyy !!! Yesss !!! Thank you 😩😩😭 😄 thanks again 😁
@MannyRaskl No problem! Feel free to hit us up if you have any other questions.
@Nreal So I got everything now but we got a problem, I connected it to my phone and it said that it’s downloading something but it’s been a min and I still can’t use the glasses, I tried checking on my downloads but I can’t fined anything on my iPhone (14 pro max) ….. help . ?!
@Nreal I also ..might have unplugged the cable when it said downloading…. 😅 , could you help me out 😅😇🙏
@MannyRaskl Hi Manny! We've got the step-by-step guide for our glasses update available here activation.nreal.ai/en/nreal-air-u…
@Nreal Thanks . I’ll give it a shot tomorrow, trying to connect had me stressing , currently trying to kick it - thanks again 😊 tho .
@MannyRaskl Keep us updated! Our @nreal_assistant is also fantastic with troubleshooting.
@MannyRaskl @nreal_assistant Great news! Feel free to message our @nreal_assistant or shoot our support team ([email protected]) an email at anytime 😎