@Sennheiser - Very disappointed. Bought the MTW3 in October and the right side died after only 3.5 months. Finally got a new pair, did white this time, and the left side touch controls do not work at all.
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@tehgent Hey there, sorry to hear that. We know it's a hassle to re-return a product but are happy to help any way possible. Do you need assistance submitting a return?
@Sennheiser @tehgent I have a similar issue. MTW3 earbuds bought from @amazon, inoperable after 3 months. Support for a repair/return has been impossible through the site. I shouldn't need to buy them again. How do I replace these under warranty if the site won't respond?