Shield @ShieldVoC
Shield amplifies your complaint and gets it resolved. Mention @ShieldVoC and File a complaint https://t.co/CXaIznfCtj. In the US? See pinned post👇#NoToBadCustomerService shieldvoc.com Stockholm, Sweden Joined June 2019-
Tweets875K
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Followers26K
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Following94
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Likes204
@KLM Making it difficult to fix a customer issue and bouncing customers around is not OK. #poorcustomerservice #badcustomerservice
Get a letter from @UPS_Canada to pay some fees. No email or text. They want me to send a cheque. What year is it? I have no issues paying fees but it’s 2020. #badcustomerservice
@PayPal @AskPayPal @CFPB PayPal's new Bill Pay service lost a >$100 payment. PayPal customer service is not trained in PayPal Bill Pay, saying only recourse is to contact my local utility company who does NOT accept PayPal (they don't understand it is not a regular PayPal txn).
Hey @TMobileHelp - last week it was awesome, I got .15 cents off of my Shell @FuelRewards yay! Why is it only 10 cents this week? #confused @TMobile
Looking to buy #ParamountPlus #PrimeVideoChannels from #Amazon, here’s a friendly reminder that a supervisor in #PrimeVideo @amazonHelp asked me why I thought I would get the full @paramountplus, since I bought it from @amazon. Doesn’t sound #customercentric to me.
@Delta tell me why I have never run into these issues with other airlines? Glad I wasted 14 hours at the airport and 3 hours on hold to find out what I already know: delta sucks #delta #worstcustomerservice #airline #travel #aviation #customerservice
Just proving my last tweet to be true! Maybe they’re delaying it to bring it to the 7th and then say I’ve reached my due date Probably the worst customer service I’ve seen. @ola_supports @olamoney_in @Olacabs #badcustomerservice #scam #olacabs
@AskAmex Since the IT meltdown last week, the available credit on my account has not been properly reflected even after some large pre-auth charges have fallen off. Can you help?
Have been waiting to speak to customer service regarding booking. What a great customer service by @VirginAirline #VirginAirline #VirginAtlantic #poorcustomerservice .. Its been over two hours and fifteen minutes.. will they take forever !!
@TMobileHelp I have your home internet 5g right now I have problems with it after a 1gb of data goes through I lose internet and I have to reboot the modem #internetdrops modem staying on laptop doesn't connect
Wow!💔 @TMobile @TMobileHelp after all these years of our relationship, you have failed me miserably. 😞 3+ months and still no resolution #poorcustomerservice #falsepromises #tmobilefail #stress
@ChaseSupport WOULD NEVER RECOMMEND CHASE ULTIMATE REWARD TRAVEL SERVICES!!! Have had issue after issue with no final resolution. Have escalated and been told things are complete and they are NOT! Worst service ever. Escalated to VPs and Legal Counsel and still waiting to hear
@AskAmex i received an email from amex with the decision on an application, but the only way to access it is to use the SSN, which i don't have (as clarified in the application). so.. how do I read your decision?
hello .@EE your www is crap. Just spent 45mins to set up an add on that does not work. And I can't remove it. Pls contact me to confirm am not being charged for something i can't use #poorcustomerservice #crap
@Uber_Support need help. Delivery driver handed my food delivery over and the drinks were upside down in the bag, split all over the outside of my house, inside of my door way and wet the food through. We now have no drinks, cold wet food and McDonald’s won’t give us a refund
@TMobileHelp can you please tell me how this sim card is supposed to fit in a hole smaller then the sim card? I don't get what I'm missing?
deepak chavla @ChavlaDeepak1
28 Followers 59 Following An Agriculturist 🌿 pursuing graduation at Maharana pratap university of agriculture & technology, udaipur IG - deepak_chavla
PRINCE KHERA @kheraprince90
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335 Followers 2K Following Communication Professional, Ghost Writer, Media Analyst, Solution Provider, Spiritual Seeker. RTs not endorsements
UYE MEDIA @UYEMEDIA
12 Followers 332 Following Website & Social Media Agency breaking the South African market.
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Roger @sooteslath4551
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Rohit @rohitdalal099
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angelito rodriguez @angelit33110816
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Shahid Mirza @Mirza1138
40 Followers 305 Following Born-Pakistan,Grown up-Netherlands, living-Scotland. Drive for work. On X for people’s opinion and occasionally post mine.
Gourab Goswami @26e4bde6e75045c
10 Followers 104 Following
Nigel Allen @IamNigelAllen
55 Followers 110 Following My personal account, reserved for the private side of me - mainly involving the odd Gibson, Bianchi and Nikon... or three!
Smeetoa @smeetoa26813
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Mr Tirkey @akajungli
8 Followers 9 Following
Suman Chakrabarti @sumanlypossible
326 Followers 2K Following Former rocket scientist & won chuen temple boxing student, (in the) future options trader, and a heckuva crazy guy (my words don't represent NASA in any way)
TheGunner @2019Gunner
119 Followers 465 Following Great Admirer of Honesty and Patriotism, Politically Not-so-correct, Nationalist
Dom ( Gh0sT ) X @dom_intel
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Public Complaint @oaconga82us
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Tyler Durden @_ExpectBetter
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Ali Sajjad @totally_aligned
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Hiddenly Host @HiddenlyHost
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Latinuck ⛳️🏌�.. @Latinuck
2K Followers 3K Following Twice an Immigrant 🇻🇪 🇨🇦 🇺🇸avid golfer⛳️🏌🏽dog person 🦮 travel enthusiast 🌎✈️ political junkie 🤓📚Current Affairs & Jodedera (English-Español-Sarcasm)
Deepak Patra @Deepak_S_Patra
8 Followers 125 Following I believe in enjoying each n every moment in life instead of waiting a special occasion 😎
laurent boyer @laurent56174968
76 Followers 247 Following
manishkumar @manishk97730405
6 Followers 60 Following
Farrukh Nadeem @f_nadeem
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ishaq ahmed @ishaqsmd
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Saumen Paul @saumenpaul01
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Melanie @Getittt01
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48 Followers 231 Following 🎵🎵🎶🎶 As Skilled As Possible ✌️ L-earning something 🤓
Davne @TeamDavne_69
25 Followers 86 Following
Rebecca Hagen 📚 @LRW_prof
82 Followers 280 Following Expert legal writer, editor, negotiator. Advocate for chickens, horses, cats, dogs. Bway/NYC/fashion fan. Fab cook. Curious traveler. Currently living in Europe
TRADER OTT @trader_ott
317 Followers 1K Following Making it easy for everyone to watch trading analysis anytime anywhere.https://t.co/xqrxe5P2Rw
Property Finance Choi.. @getmymortgage_
609 Followers 3K Following 📥 [email protected] ☎️ 020 3633 2840 👇🏻 Looking for new Introducers
monus monus @monusmonus2
1 Followers 9 Following
Nikki @CoffeeBean_13
47 Followers 73 Following
The Mannolo @DieselChoo
203 Followers 204 Following Views of a truck. I make my own decisions based on each individual topic. I stand for America 🇺🇸.
Consumer VOICE @ConsumerVoiceIn
7K Followers 1K Following A voluntary organization working to educate consumers - A voice of every consumer. Join us on Facebook at https://t.co/xfJV9eIWVd
Consumer Complaints @Consumer2Court
17K Followers 265 Following We are non-profit NGO crusading for reforms in consumer protection laws
Abhisi Help Desk @AbhisiHelp
4K Followers 4K Following Beautifully Simple Customer Friendly Help Desk. Because Happy Customers Grow Your Business. @AbhisiHelp https://t.co/SLrar5O2b2
The National Consumer.. @Real_CAG
7K Followers 1K Following CAG: Your Free Consumer Action Group community. Get free help here. Follow us on Twitter & keep track of the latest issues bothering consumers across the UK.
PissedConsumer @pissedconsumer
7K Followers 2K Following #OnlineReviews platform for consumers to voice their issues and for companies looking to improve their #brandreputation and #customerservice processes.
Jason Grills @jason_proprofs
573 Followers 833 Following I am a technical writer currently associated with #ProProfsChat. I like writing about emerging customer support products, trends in #customersupport industry.
Hamid Farooqui @hamidf_sogo
816 Followers 373 Following CEO @sogolytics - one of the best Survey and Experience Management company in the world.
Devin Anuzis Laffey @Devskiis
547 Followers 1K Following My journey to learn all about #CustomerExperience #CustServ #CustomerInsights #VOC #NPS #EmployeeEngagement #Surveys #CustomerSatisfaction ..& other things..
ViewPoint @ViewPointSmiley
2K Followers 3K Following The power of in-the-moment #feedback through quick touch devices feeding insight to dynamic dashboards #smileyface #CX #employeeengagement #customersatisfaction
Jerry Angrave @JerryAngrave
2K Followers 3K Following Customer / Passenger Experience consulting. CCXP and coach for the accreditation. Lucky to have a son with FragileX. English Channel swimmer. Empathyce founder
Jodi Beuder @CX_Jodi
2K Followers 2K Following #Marketing and #CustExp fanatic, waiting for the next opportunity to bring the two worlds together. Your external marketing department @ https://t.co/T7J0I0jFef
Robert Keay @Bob_ICXI
5K Followers 2K Following Customer Service Expert, Speaker, Entrepreneur, Golfer & Author. I Help People Realise The Importance of Customer Service
TeamSupport @TeamSupport
15K Followers 2K Following The ONLY all-in-one, B2B focused, customer service platform. Increase customer satisfaction, retention, and revenue by focusing on your customers.
Customer service @VGSresources
2K Followers 646 Following Customer service resources: roaming on Twitter to identify resources to help companies improve their customer service - Good friend of @verygoodservice
CustomerGauge @CustomerGauge
2K Followers 2K Following CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences.
Better Customer Svce @DarnCustomers
2K Followers 1K Following Author, If It Wasn't For The Customers I'd Really Like This Job, Perfect Phrases For Customer Service, Defusing Hostile Customers Workbook. SoMuchMore
Fat Customer @FatCustomer
1K Followers 516 Following A customer-centric publication: our vision and stories about optimizing #custserv #custexp and customer relations
SupportHacker @SupportHacker
5K Followers 592 Following Your daily source for Customer Service & Support news and events!
Luke Porter @DD_Luke_Porter
2K Followers 2K Following Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT
Al Hopper @AlHopper_
9K Followers 8K Following Husband & Dad of 2 princesses. #CX #CustServ #cctr leader & innovator.
Adam Toporek @adamtoporek
15K Followers 9K Following Helping organizations win with experience. #Custserv #CX expert & 3rd gen #entrepreneur. #Keynotespeaker #author. Also... fiction, film, and music.
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Jeannie Walters @jeanniecw
13K Followers 8K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
ClearAction / Lynn Hu.. @clearaction
7K Followers 2K Following Walk the talk to maximize high-profit sustained revenue. #CustomerExperience #MarketingOps #EmployeeExperience #CCXP
Karyn Dupree @KarynDu
1K Followers 1K Following Passionate about Quality #CX #CustServ & #CCTR Crazy about guac, hot wings, wine, beer and coffee (not necessarily at the same time) My tweets are my own.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
CX Accelerator Commun.. @CXACommunity
3K Followers 4K Following While #CustomerExperience is wonderful work, it can be difficult and even lonely. Come join the most encouraging group of CX professionals in the world! #CX
#CustomerExperience @CustExpWorld
11K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.
Sarah Simon, CCXP @VOCMountaineer
2K Followers 1K Following Customer Intelligence Alchemist & Data-Driven CX Strategist | Building end-to-end multichannel customer journeys for @verizon enterprise clients | opinions mine
CX Journey™ @CXJourney
14K Followers 8K Following Helping companies put the "customer" in #customerexperience | global #CX #consulting firm focused on #strategy #employeeexperience #culture
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Beyond Philosophy @BeyondP
4K Followers 230 Following Customer experience consultancy specializing in strategy, training and market research.
CXPA @CXPA_Assoc
13K Followers 3K Following CXPA is a global non-profit organization for the customer experience profession. CXPA created the Certified Customer Experience Professional (CCXP) designation.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
ICMI @CallCenterICMI
10K Followers 1K Following ICMI is the authority on #cctr excellence! We empower contact center leaders w/ innovative resources, events & training.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Bill Quiseng @billquiseng
26K Followers 621 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…
Sean B Hawkins @SeanBHawkins
5K Followers 3K Following #CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball
Jeff Toister @toister
7K Followers 1K Following The Service Culture Guide | I help leaders build customer-focused cultures.
AnswerDash @answerdash
1K Followers 65 Following Right answers, right place, right time. Predictive Q&A (powered by #AI) is the next generation of web #selfservice, #customerservice, & #customersatisfaction.
Charlie Norton @charlieingage
216 Followers 246 Following Massive advocate of improving #CX #custexp #custserv
ProProfs @ProProfs
5K Followers 3K Following We are driven to create delightfully smart tools with awesome support that helps you work better, get smarter employees and happier customers.👍
FlightRefunds @Flight_Refunds
19K Followers 355 Following Flight disruption, delay or cancellation in last 6 yrs? Get upto £540 compensation per person. Check your flight at https://t.co/yw8MqfIZr0 and find out in seconds
Michael Barnbrook @Sleazebuster
21K Followers 19K Following Dead man walking, aka sleazebuster. A survivor of Loeffler endocarditis, an incurable blood disease , only identified in the UK 6 times in the past 20 years.
The Rhetorical male. @abracadabra_0
208 Followers 870 Following I don't follow 4 follow so don't bother asking, and when I follow you I follow same rules. not here for followers or fame but fun.
Karim Raffa @karimraffa
2K Followers 1K Following Blockchain & Crypto Advisory @KPMG | Show-Host @BTCNAsia | Top 100 #Fintech Influencer Globally @Onalytica | Producer @OurBrokenChains
@KLM Making it difficult to fix a customer issue and bouncing customers around is not OK. #poorcustomerservice #badcustomerservice
Do you want to break into Cybersecurity? Join our next workshop on @mentorcolor Click below to RSVP👇🏾, spots are limited! #CyberSecurity #Tech mentorcolor.org/group-session/…
@PankajS31757454 @ShieldVoC @Uber_Support @UberINSupport @Uber @Uber @Ubersupport13 plz look into this. Help this man plz 🙏
Thank you! @ShieldVoC💕 Retweet, fully appreciated.
@boobt15 Nice project 🔥🔥🔥👍 @ShieldVoC @sundarpichai
I pay for next day delivery.. yet @ASOS_HeretoHelp @ASOS doesn't deliver next day and also won't tell me where the parcel is.. quick to take money but don't want to deliver goods.. #worstcustomerservice @ShieldVoC
@shoptonet STOP ASKING ME TO RATE YOUR SERVICE WHEN YOU'VE STILL NOT DELIVERED MY PARCEL! Also... Where is said parcel. Ta bbygrl @ShieldVoC
@ShieldVoC @Uber_Support @Uber Okay thank you soo much! I definitely will!
@burner58995287 @ShieldVoC @Uber_Support Yup! They refuse to refund if you cancel. I am about to file a lawsuit on them for theft
Customer experience is figuring out ways to make your customers’ lives easier and better - and doing it all the time.
@ShieldVoC thanks for retweet. I'm determined to get this sorted.
Customer experience is simply the art of making customers' lives easier and better.
@Manjunath_S_HGG @ShieldVoC @HathwayBrdband @Network18Group Yo, @ShieldVoC thanks for keeping up your mission. It’s amazing how many times companies respond after you retweet!
@Uber_Support Impressive, took nearly three months of daily tweets to get a reply that included information I was already aware of, did not ask about, and completely failed to address the issue of the colossally garbage support you've provided.
@ShieldVoC @Uber @UberEats @Uber_Support Problem fixed. I might need you for something else.
@ShieldVoC @AirbnbHelp No responses from anyone yet so I called the host again. This time she picked up and eventually gave me the correct street address. Airbnb - you should fix the address and respond to customers wondering what they've actually paid for!
@AirbnbHelp I booked some accommodations earlier but the receipt shows an address that doesn't exist. I've messaged and called the host but have had no reply. Please tell me the correct address of the accommodations.
@ShieldVoC -Thank you for feeling the pain of the customers.👏👏👏
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