@StanbicIBTC why is complain not looked into? How can u people debit my account and say nothing about it.
@AniefonSamuel We sincerely apologies for the inconveniences. Please note that response has been provided to your DM. Thank you.
@StanbicIBTC @AniefonSamuel Good PM. I tried using POS at 6:21:35PM on account number 0024883134 with sum of 5000 naira was denied but account was debited. Kindly look into this and revert.
@adetonaadekunmi @AniefonSamuel Hi @adetonaadekunmi, we apologize for the delayed response. Please be informed that we have sent you a DM.
@StanbicIBTC @AniefonSamuel First transaction failed. 0024883134 exactly 6:21pm @StanbicIBTC @cenbank. Thank you
@StanbicIBTC @AniefonSamuel Good Morning, The subject refers to a declined first 5000 naira transaction on account number 0024883134 on Tuesday 16th August,2022 at 6:21PM. The printout reads declined transaction with POS but my account debited which yet to be refunded to my account.@StanbicIBTC @cenbank