@StanbicIBTC Good morning team. I lost my phone with my mobile app and looking for a way to use my account. I sent an email for email indemnity to be activated for me since I'm not in the country and that email has not been responded to since on the 6th, what do I do?
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@FDFashionStore1 Hi @FDFashionStore1, apologies for the delayed response. Please provide us with the case ID of the email sent, alternatively, you can reach us on 0700 909 909 909, 0708 065 9000 or +234 1 422 2222 for real time assistance. Thank you.
@StanbicIBTC Hello, how do I get a case ID for a mail that was not responded to? Why do I have to call when it's not convenient for me to make calls to Nigeria at the moment, why can't an email response be given?