The OUR Jamaica @TheOURja
Office of Utilities Regulation (OUR) is Jamaica’s independent utility regulator: Electricity, Water/Sewer & Telecoms [Phone & Internet]. RTs ≠ endorsements. theourja.contactin.bio Jamaica Joined September 2012-
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🌟 Real stories, real impact! A utility consumer recently had this to say about her experience scrolling through content on our social media pages. Thank you! . . . #weregulate #TheOURJa #TestimonialTuesday
Utility providers paid out some $212M to customers for service breaches in 2023. See details on this and more in OUR's latest Quarterly Performance Report here: bit.ly/QuarterlyPerfo… . . . #weregulate #theOURja
📈 Just dropped: OUR's Quarterly Performance Report for the period October – December 2023 is now on our website. How did the utilities perform over the period? Check it out! bit.ly/QuarterlyPerfo… . . . #weregulate #TheOURJa
Don't miss out! Tune in to our Q&A feature, Ask Lorna, on OUR Jamaica Hub this weekend. Listen to questions from consumers just like you and get the answers you've been searching for. 🔍 Watch Now: bit.ly/AskLorna. . . . #theOURJa #weregulate #AskLorna #ConsumerQueries
Our latest initiative: Introducing the Determination Notice for Complaints Handling for Utility Service Providers. Holding providers accountable and ensuring fair treatment for consumers. Learn more: bit.ly/ITOComplaintsH… . #theOURJa #OURUtilityBeat
Remember OUR Utility Beat's vox pop series? It's time to revisit! Hear what people have to say about the Information Transparency Rules for Mobile Customers and gain a deeper understanding of what these rules entail. Watch now: bit.ly/OURUtilityBeat…. . . . #theOURJa
Begin your utilities and technology research journey at OURIC, OUR's Information Centre! Feeling lost? Ask the Librarian on our website. Dive in now by visiting our website and heading to the Information Centre page. 📚 . . #theOURJa #weregulate
Cut down on phantom power! 🚫 Unplug appliances when not in use to stop energy wastage and lower your electricity bill. 💡 . . #weregulate #TheOURJa #EnergyConservation #SavePower
The OUR has upped compensation levels for NWC Guaranteed Standards across rate classifications! For this and more deets read here: bit.ly/OURAmendsJPSnN…. . . . #weregulate #TheOURJa #GuaranteedStandards #OURUpdate
🎙️ Dive into the world of utility regulation with OUR Chat Podcast! Join us for insights on how the OUR regulates utility providers. Tune in now for an informative journey! spoti.fi/49k7UML. . . . #weregulate #TheOURJa #OURChat
What is an appeal? What is a complaint? Do You know the difference? Learn more in this week’s episode of Inside the OUR: bit.ly/ITOAppealsComp…. . . . #weregulate #TheOURJa #InsidetheOUR
🏠 Catch us at the REMAX Jamaica Premier Real Estate Conference and Expo. Swing by our booth and discover how we're helping to shape the future of utilities. Sunday: 9 am - 6 pm, Monday & Tuesday: 9 am - 8 pm. See you there! . . #RealEstate #theOURJa #weregulate
Throwback to a classic episode of Utility Matters! Join Kashco as he tackles data usage issues and learns about info transparency guidelines. Watch now for a trip down memory lane! bit.ly/UMOURPhoneCred…. . . . #weregulate #TheOURJa #utilitymatters #TBT
The OUR's latest Determination Notice is revolutionizing utility complaints handling. Get ready for faster responses, transparent communication, and better customer service! #utilityrevolution : bit.ly/2023Complaints…. . . . #weregulate #TheOURJa #utilityrevolution
The role of the OUR, as an independent regulator, is often misunderstood as we're not a consumer advocacy group but provide an avenue of appeal. Our mandate is to be objective and impartial, ensuring fair regulation. Learn more: bit.ly/OURCorporateBr… . #weregulate #TheOURJa
📢 Big news! OUR updates Guaranteed Standards for JPS and NWC. Learn about the latest changes. Check it out now: bit.ly/OURAmendsJPSnN…. . . . #weregulate #TheOURJa #GuaranteedStandards #OURUpdate
Unlock the wealth of info in our latest Quarterly Performance Report! 🗝️📊 Get details on the performance of the OUR and the utility companies: bit.ly/QuarterlyPerfo… . . . #weregulate #TheOURJa
🚨 New video alert! 🚨 Check out our latest video on YouTube for the scoop on the new Guaranteed Standards for JPS & NWC. Stay informed and ahead of the game! . . . #weregulate #TheOURJa #InsidetheOUR
Powering progress, one utility at a time! Watch this past video to learn more about the small utility providers under our watch: bit.ly/ITOSmallUtilit… . . . #weregulate #TheOURJa #tbt
The OUR has introduced a new Guaranteed Standard for JPS. Your power is our priority!💡 Get the details on this and other changes to the Guaranteed Standards here: bit.ly/OURAmendsJPSnN… . . . #weregulate #TheOURJa #GuaranteedStandards
Jamaica Gleaner @JamaicaGleaner
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7 Followers 33 FollowingRed Elephant Communic.. @Redelephantja
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14K Followers 160 Following #MrPortland #ManOfAction Minister of Science, Energy, Telecommunications & Transport.Justine Henzell @JustineHenzell
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1K Followers 96 Following Attorney at Law || Member of Parliament for St. Ann North East || Minister of State in the Ministry of Finance and Planning.St James West Central.. @StJamesWCJLP
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14.5M Followers 6 Following Vice President of the United States. Wife to the first @SecondGentleman. Momala. Auntie. Fighting for the people. Text me: 310-861-2977President Biden @POTUS
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135K Followers 480 Following WIPO is the United Nations agency that serves the world’s innovators and creators.David Geddes @DavidGeddesjm
2K Followers 4K Following Past student of Titchfield High and Munro College, spent many years in the media and in utility and financial services regulation.Danusia Francis-Reid .. @danusiafrancis
16K Followers 1K Following Tokyo Olympics🤸♀️🇯🇲 | UCLA gymnastics '16 |NCAA Champion| Stunt Woman| TV Presenter| London 📍@TheOURja I save the rinse water from the kitchen to use in my garden. Hoping these new seeds I put in will produce a healthy crop of vegetables 🥬🍅🌶️ #12DaysofOUR.
@livern_barrett Its the fact that the baby boy just immediately started crying.... He's definitely seen this before.... I hope he too gets the help that he needs...
@keishonaleash I would like to know what you think when you look up in the sky and see an actual rainbow. What message do you think it sends? 🙄
The Opposition has also been ineffective at holding the Gov accountable. It needs to be far more assertive and acerbic and undertake its own investigations and table tough questions. It is not about winning, it is about doing the right and courageous thing.
Twitter: “Be respectful of Queen Elizabeth’s passing!” Black Twitter:
Currently at stadium for Day 2 of National Trials; along w/Sen @GabrielaJMorris as our best track & field athletes battle it out for a place on our National Team for next month's World Athletics Championships. Ran into Min @NigelClarkeJa also here to support our athletes 🇯🇲
@BombeurJean3 @Kwesi_Gibson Everyone is responsible for himself. Stop making lame excuses.
@tropicalgyndoc @JCKNIGHT2 @drhbnation @christoC56 @EFosterAllen Yes, jamaica.loopnews.com/content/cash-t…. Transactions are not same as cash withdrawals from banks and may have no bank involvement.
@NWCjam @TheOURja @AffairsJamaica @MarkBarnett_NWC The matter was addressed. @NWCjam, I am looking forward to a fair redress. Remember, based on the average daily use of water on this property, the leak may have started from April/May 2021.
@TheOURja Regulating Utilities for the Benefit of All❗
@TheOURja @SparrowDawta just realizing that I am a winner!!! 😊
The Guaranteed Standards are a set of minimum service standards agreed on by the Office of Utilities Regulation (OUR) and JPS or NWC. If either fail to meet these Standards you are entitled to $Value to be credited to your account. Each breach has a $Value.
Customers are entitled to automatic compensation when #NWC or #JPS disconnects a supply that has no overdue amount or is currently under investigation by itself or the OUR; and only the disputed amount is in arrears. #theOURja #guaranteedstandards
#EnBreve➡️10:30 H (GMT-5) @Jose_F_Otero, VP de @5GA_CALA participará en el Panel: “Despliegue de #5G en el Caribe: ¿Cuáles son las consideraciones?,en el marco del Workshop: "Tecnología 5G: ¿Está lista la región?", organizado por @TheOURja y @CANTO_ICT bit.ly/3il8lgE
Logo mais, @Jose_F_Otero, VP da @5GA_Brasil, participará do Painel: “Implantação da #5G no #Caribe: Quais são as considerações?”. O Painel é parte do Workshop: "Tecnologia #5G: A região está pronta?" organizado por @TheOURja e @CANTO_ICT buff.ly/3olDvZl
“La #5G es clave, ya que con el creciente número de usuarios únicos, las redes móviles tienen mayor alcance que cualquier otra tecnología”, así lo manifestó @carlosbosch, director de Tecnología de @GSMA Norte América, durante el #RegionalMediaWorkshop de @TheOURja y @CANTO_ICT