For anyone who wants to see what the level of “service” is, check out this delightful interaction:
“Thanks for your feedback!” Is the shittiest customer service response—@TMobile basically shut down conversation before even attempting resolution.
Maybe it’s just time to leave @TMobile overall. When the going gets tough, I guess my carrier just ghosts me. What other carriers have my friends had luck with?
@aaronguilmette Thanks for reaching out, Aaron. It's very important to us that you're receiving the support that you need and that you're being provided with 100% accurate information regarding what your services include. Please send us a DM anytime and our team will gladly help out. ^DanKing
@aaronguilmette @TMobile It’s clear they have no fucks to give; they have your money and are basically saying F you! I’ve had great success with Verizon; it works great around the globe. @TMobile is a bottom feeder at best.