Access Bank Help @accessbank_help
Welcome to @myaccessbank Official Help Twitter Handle. How may we be of service? Please don't publicly tweet your account details. accessbankplc.com Nigeria Joined October 2013-
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@accessbank_help Hello good day, I’m Owei Bountain with account number 0696444668. Someone sent me 10k yesterday from Fidelity bank, the account of the sender was debited with successful transaction details but my account is yet to be credited till now. Kindly assist.
@OlamideAdekeye Hello OlamideAdekeye, we are sorry to learn about this. Please share details of this transaction as a DM and we will have this addressed. ^Mazi
@Usman_Warabe Dear Usman_Warabe,we're sorry about this experience. Your complaint is being attended to and feedback will be communicated. ^MEME
@unilaghappen Hello unilaghappen Kindly check your DM. ^Okhai
@unilaghappen Okay unilaghappen, we will review and provide feedback via DM. Please hang in there.
@unilaghappen Hi unilaghappen, we respond to every message we receive, kindly exercise some patience we will get to you. ^Ayubs
@unilaghappen We apologize for the wait time unilaghappen, we assure you of resolution within the time frame given. ^Ayubs
@Amaonyeanaeze9 Amaonyeanaeze9, we are deeply sorry about this. Let's have your account number and transaction details via DM so we can help. ^Dre
@IreneJ01208357 Hi Irene_ We are sorry for the failed WEB transaction, we will review and provide feedback within 3 to 5 business days. (Excluding weekends and public holidays).Please bear with us.^Gbenny
@fiercenation01 We are sorry to learn about this @fiercenation01 Please assist with your account number and transaction details to enable us treat. ^Eljay
@Farouk34655814 We'd love to assist @Farouk34655814. Kindly follow our help handle @accessbank_help to enable us access your DM and engage further. ^Julz
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@accessbank_help I did a transfer from my UBA account to access bank mistakenly using my phone number as account number and I was debited. The money did not reflect in access too. Please kindly look into it. Thank you
@accessbank_help Have get it solved through live chat...
@accessbank_help I appreciate your prompt response. However, it seems I can't shoot you a dm unless I get verified, which also requires subscribing to the premium version. Can we continue on this thread please?
@accessbank_help I tried withdrawing this afternoon from an access bank ATM. The ATM didn't dispense the 10,000 naira, but i was debited. Kindly help with reversal ASAP!!!
@accessbank_help Open the DM na abi is there another one????? What's all this na????
@accessbank_help Thank you. Got the reversal yesterday
@accessbank_help Thank you. The issue has been resolved. I appreciate your response and efforts.
Thanks! It has been reversed.
@Akorede_001 Hi @Akorede_001, I apologize for the wait time. Your DM has been received and will be responded to shortly. Kindly spare some time. ^Orfi.
Good day, my access account was debited on declined POS transaction for over 8 days now no reversal. Please help @accessbank_help @myaccessbank @access_more
@accessbank_help it's been more than one month and you can't reverse a failed POS transaction? Something you claim will take 3-5 working days??
@accessbank_help Access please me. I'm broke failed transaction I did twice and none went through but I was debited twice also. Access pls help me I need this money as soon as possible
@__Amakaa @ZenithBank @accessbank_help But Access Bank wasn't that bad this year
@accessbank_help been calling customer care una just dey play me one you go make am
@accessbank_help na only una remember me today out of 5 banks. Thank you.
Dear @accessbank_help am yet to get reversal from the transaction i did yesterday and 2 days ago
@accessbank_help I performed two transactions on April 1st 2022 and my account was debited without the transactions being successful. I have tried consistently since then to get in touch with the access bank customer care, but it has proven impossible.
@accessbank_help It got reverted about an hour back. Thank you.
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