Forethought @forethought_ai
The leading generative AI platform for customer support automation. forethought.ai San Francisco, CA Joined April 2018-
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Come see us in the expo hall at #ZendeskRelate! We're here to talk about #genai and give a sneak peak at our AI in CX benchmarks 👀
Match Relevant sat down with our CEO, Deon Nicholas for an in-depth convo about his journey from working in a startup to founding one. Catch the full interview here! buff.ly/3uoygxe
📢 Today, our CEO @dojideon announced our newest innovation, Autoflows—powered by SupportGPT— on stage @TechCrunch Disrupt. Learn more about how Forethought is ushering in an efficient, goal-oriented, AI-first future! 🚀 techcrunch.com/2023/09/21/new…
In Orlando for @TSIACommunity World INTERACT this week? So are we! 🙌 Come stop by our booth #523 to learn more about SupportGPT™ and to chat with members of the Forethought team.
Join us in welcoming Mitchell Hanson as Forethought's new Vice President of Demand Generation! 🎉 We're thrilled to have Mitchell on board as we continue to grow and innovate at Forethought! Please join us in welcoming him to the team. 🤝 forethought.ai/press/mitchell…
Don't miss this conversation, "What's Next for ChatGPT and Generative AI," featuring Forethought CEO @dojideon! Register now for the discussion today at 11 am PT.
Don't miss this conversation, "What's Next for ChatGPT and Generative AI," featuring Forethought CEO @dojideon! Register now for the discussion today at 11 am PT.
#SupportGPT™, the World’s First Generative AI Platform for Customer Support, is here! Read all about it in this @TechCrunch article: techcrunch.com/2023/03/08/for…
The future of CX is here. 👋 Say hello to SupportGPT™: the World’s First Generative AI Platform for Customer Support! Learn more about SupportGPT™, and try it out on your own data today—for free! hubs.ly/Q01FMsB10
New podcast alert! Check out the latest episode of Subscriptions Scaled featuring Forethought CEO Deon Nicholas (@dojideon) to hear about the current state of AI in customer support, and where Deon sees the industry heading in the future. Listen here: subscriptionsscaled.com/episodes/deon-…
We’re excited to be at #CustomerContactWeek San Antonio starting tomorrow! If you’re attending, come say hi and play a game to win some swag! We'll be at booth 216. #CCWSanAntonio
Join us in welcoming Michael Stevens as Forethought’s Senior Vice President of Sales! 🙌 Learn more about Mike and his new role here: forethought.ai/press/go-to-ma…
#ChatGPT has taken the world by storm. But is it ready to be used for customer service? Short answer: not on its own. Check out what Forethought CTO Sami Ghoche has to say about #generativeAI here: forethought.ai/blog/chatgpt-i…
We’re thrilled to welcome Aaron Verstraete as Forethought’s VP of Strategic Alliances! 🎉 Learn more about Aaron and his new role here: forethought.ai/press/industry…
How does @Lime handle all of these support inquiries? They turned to #customersupport #AI to reduce manual efforts when resolving tickets. Learn more about their story here >>> hubs.ly/Q01qbdwy0
Buzz about Generative AI is everywhere right now—and for good reason. So what does ChatGPT mean for AI, Forethought, and the future of customer experience? Forethought CTO Sami Ghoche answers these questions and more in this article. Check it out! forethought.ai/blog/chatgpt-i…
What’s the power of #AI? For @Kajabi it’s the ability to deflect 18-20% of their tickets in 2022 and having a self-serve rate of 8.4%. Learn more about what Kajabi has been able to accomplish within customer support here >>> hubs.ly/Q01qbfKF0
What’s the power of #AI? For @Lime it’s the ability to deflect 27% of their tickets through chat and email with a 77% reduction in first response time (#FRT)! Learn more about what @Lime has been able to accomplish within customer support here >>> hubs.ly/Q01qbdxw0
We are honored to announce that we’ve been awarded 8 new badges from @G2dotcom this season! These badges were awarded based on reviews from our incredible customers. Thank you for trusting us to power your support interactions each and every day! forethought.ai/customers/
A #KPI is a metric that gives you insight into how your team is performing and how your customers are feeling about your business. Not sure which ones are important to your team? Here's a list of every customer service metric you should be tracking: hubs.ly/Q01qjXpV0
Customer support NEEDS automation. There's just way too much #AI can do to ignore it. From enabling 24/7 support and increasing customer engagement, to reducing resolution times and lowering customer support costs, AI is crucial to customer support. hubs.ly/Q01qj7GC0
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Top 5 Ways To Apply Generative AI To Your Business hubs.li/Q01FYLPt0 Written by @dojideon of @forethought_ai
👏🏽 Congrats to @dojideon the @forethought_ai team for launching SupportGPT! Powered by OpenAI Technology, SupportGPT brings groundbreaking generative AI capabilities to the Customer Experience.
The future of CX is here. 👋 Say hello to SupportGPT™: the World’s First Generative AI Platform for Customer Support! Learn more about SupportGPT™, and try it out on your own data today—for free! hubs.ly/Q01FMsB10
@forethought_ai Big day for @forethought_ai
Just saw @dojideon the CEO of @forethought_ai on @CNBC Working Lunch. As someone constantly frustrated with customer service bots I'll definitely rooting for this startup to succeed.
.@ZhechoDobrev joins us at #CTCC where we chat about customer emotions, customer relationships, and more! Brought to you by @forethought_ai loom.ly/g_3cw3Q
🤩@CNBC has compiled the Top 25 Enterprise Startups powering the economy: cnbc.com/2022/11/07/the… 👀 Great to see @databricks and @forethought_ai recognized. 👏🏾👏🏾👏🏾
The first-ever @CNBC 'Top Startups for the Enterprise' list is spotlighting orgs powering digital transformation... and OpCo PortCo @forethought_ai made the list! Congratulations @dojideon and team! We're so proud to be on this journey with you. cnb.cx/3NUuT6x
Our sponsor, @forethought_ai, is leading #CXLeaders into the future of AI in customer support. Tune in to our discussion with the CEO of the company to learn more about #HumanCenteredAI on episode 490 of #CtCC: bit.ly/3drGg8r #CustomerExperience
Your #CRM is more than a handy reference and tracking tool — it can be the keystone of your entire sales strategy. Hear Jeff Ignacio of @forethought_ai discuss this CRM superpower with fellow panelists in our #webinar with @Join_Pavilion.
@alexandr_wang Fully agree - 'generative' is just 1 LLM task... Our ** Information Retrieval ** landscape below 👇 Applied (@forethought_ai) + infra (@weaviate_io) Much more than just Google vs. OAI! pls add/edit cc @InstabaseInc @YouSearchEngine @Neeva @gleanwork @union_ai @uniphore🚀
Lead cultural change in your company. Tune in to my discussion with Adam Toporek about #leadership on episode 488 of #CtCC: bit.ly/3BjCdEe Thanks to @forethought_ai for sponsoring this episode. #CustomerExperience
Which companies are leading the fast growing #GenerativeAI landscape? Here's what the @FoundationCap team thinks! Did we forget anyone?
AI is evolving at a crazy pace. There’s a huge opportunity for a “GitHub Copilot” for almost all knowledge work (legal, finance, support, IT tickets, etc.), and the ability automate large sets of repetitive tasks to have humans freed up to focus on the harder ones.
@levie For support check out @forethought_ai. For legal keep an eye on dealkit.com I would welcome talking to any founders that want to do this for accounting/bookkeeping.
📣 Listen to @dojideon, CEO of @forethought_ai backed by @cleocapital, share his journey from early years of coding to leveraging the power of #AI that creates super-human #customerservice experience in #TheModernCustomer podcast hosted by @BlakeMichelleM. bit.ly/3vYorUg
"With all these human touchpoints in the customer journey, there's so much room for AI technology to help."– @dojideon Join us as we discuss how @forethought_ai is leading us into the future of AI in customer support. Tune in at bit.ly/3drGg8r #CtCC #CX
@forethought_ai Congrats on being named on @Comparably's Top 100 list for Best Work-Life Balance in 2022, as rated by your employees. #ComparablyAwards businessinsider.com/comparably-ran…
@forethought_ai Earns Comparably Award for Best Work-Life Balance ow.ly/Nixr50L5VQs #martech #marketing #Technology #Forethought
Sales leaders, never stop learning! In our #webinar with @Join_Pavilion, @_challengerinc, and @forethought_ai, panelist Kevin “KD” Dorsey talks about the importance of real-world education and experience around critical organizational #metrics.
In honor of #CXDay, we'd like to shout out some of our favorite CX influencers and thought leaders! @justinmrobbins @Hyken @jennysuedempsey @BlakeMichelleM @jeanniecw @mikeaoki @CXAccelerator @CXpert @jtwatkin @JontyPearce @randyrubingh @susanhash @adrianswinscoe
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