@mithrilmaker We're sorry to hear this. The account you were sending dms to isn't an official account. Please send us an e-mail about this using our contact form: amzn.to/3wB5Eg3, including a link to your account. We’d be happy to take a closer look! -Michael
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@mithrilmaker To clarify, were you able to submit your information via the contact form? -Michael
@mithrilmaker Thanks for the update. A member of our team will reach out to you shortly! We appreciate your patience. -Sasha