Amazon Customer Support @Amazon_SupportX

We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語/ Türkçe / Nederlands / Polski / Čeština / Svenska / العربي Joined September 2025

Tweets

69
Followers

9
Following

92
Likes

42

Katlyn Armey @KatlynArmss

2 weeks ago

The most horrible customer service experience I’ve ever had @amazon @amazonHelp zero help and complete waste of my time and money! Ending my membership.

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Richy Richin jodonsin @ricardot_13

2 weeks ago

@AmazonHelp De nuevo una experiencia similar @AmazonHelp @amazonmex ahora el repartidor al no encontrarme decidió aventar el paquete en la vía pública… cuando llegue ya no estaba… Quien responde por esto?

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John O'Donoghue @JOD45

2 weeks ago

@AmazonHelp Hello. We paid for Succession S1 SD £17.99. Have watched 30 minutes of Ep 1 but don't like the show. Can you help us with a refund?

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Dave TA @DaveTA2191

2 weeks ago

@AmazonHelp Hi, I need help with an order & just wondering the best way to speak to someone? I’ve tried online chat but keep getting error codes + phone calls keep disconnecting. Thanks :)

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Jeremy Wood @excitedpixels

2 weeks ago

@AmazonUK I'm speechless... How much for faster delivery. £400 for faster delivery. Hope we don't get that on Amazon prime anytime soon lol. Shocking.... Might ask the seller what planet they are on as with those prices they must be on the moon. :)

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𝚂𝟺𝙺𝙸 @sk_d1sp

2 weeks ago

Amazonで注文した商品、到着予定日からずっと「商品が配達業者に引き渡されました」のままで届かないからキャンセルしたんだけど 10日経っても全然返金処理されないから再度確認したらパッケージ紛失したからAmazonに連絡してって書いてあった…どうしたらいいのこれ

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absolute lykeios no burnout @nlykeios

2 weeks ago

@AmazonHelp cadê minha encomenda? Falaram que entregaram e nada!!!

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J🩸 @thejackcriddle

2 weeks ago

@AmazonHelp my last 3 Amazon orders have been returned due to them being ‘rejected’ even though my doorbell footage shows no attempt at delivery, why is this happening ?

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मनोजीत 🇮🇳ॐ @manojeet_

2 weeks ago

@amazonIN @AmazonHelp I am still waiting for resolution, since there is no way to reach tour customer support I am forced to write here. A link which only takes complaints is of no help as there no follow up process of the complaint. I am waiting 4 11th Sep. @JeffBezos

मनोजीत 🇮🇳ॐ @manojeet_

3 weeks ago

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Mulberry @mulberryvin

2 weeks ago

@AmazonHelp Age Verification issues U.K. Despite entering every detail accurately it is rejected. I changed my default payment card 3 times - same failure. I wrote to Amazon Support who suggested Experian maybe the issue. I created an account and still cannot verify. HELP

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🐳 @AlxxSr

2 weeks ago

@AmazonHelp bonjour,possible de ne plus être livré par Colis Privé?? Commande passée le 1er septembre, et tjs pas livré malgré 2 appels car manque d'infos pour la livraison (les seuls à pas savoir nous livrer parmi tous les transporteurs) puis demande en point relais et tjs rien!

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みすてぃ @Est_Chocobo

2 weeks ago

Switch2買う人向け情報国内メーカーのNextorageが、microSDXCカードのexpressのやつ、512GBと1TBを発売しましたよ！ 512GBが17980円、1TBが35900円既存のLexarの1GBが36428円（ポイントが更に3643付く）で、だいぶ安くなってきたと感じるね！ amzn.asia/d/894XP5N #Amazon @amazonより

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vimal banarasiya A + @vimalannu

2 weeks ago

Last orders cancelled automatically account restricted no revaluation from your teams while constant requests no money returned pl see its horrible from world giant like you @amazonIN @amazon @amazonHelp

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SpinElleLee @SpinElleLee

2 weeks ago

@AmazonHelp Regardless my package is lost and since yesterday no one “ALLEGEDLY” can answer where my package is

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Brandon Varnell @BrandonBVarnell

2 weeks ago

@AmazonHelp I did. I just get the same generic reply every time. I don't think you guys even have a human looking at my case.

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Carol com C @cacoldaphine

2 weeks ago

Sera que é impossível fazer a alexa dar comandos na minha tv lg? @AmazonHelp

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Amit Sh_a @vlogs_media

2 weeks ago

@AmazonHelp @amazonIN #amazonceo a product delivered through Amazon Amazon shipping, which I didn't order , fraud person taking address through facebook, taken money from my wife and nothing in shipped box. Order id 362902027791. Please tell address where from amaxon pick that.

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Vitamin DC 🇮🇳 @chaudharydeepak

2 weeks ago

@AmazonHelp See the kind of templates responses given with clearly highlighting inability to do only this much. If you can’t resolve a problem why do you have social media support in place. That much nonsense your customer care already given. But seems like it will fall to deaf ears

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Bramble, Yara, Princess and Oreo @cat_denni

3 weeks ago

Dear ⁦@AmazonUK⁩, While our hoomum may have been out when you delivered today, we 4 cats were all in residence. This is our only cat door. You left us with no way to get into or out of our home in an emergency. Please be more considerate, Meow and thank mew 🐾🐾🐾🐾

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Gareth @GSmithPhotog

3 weeks ago

@AmazonUK AMAZON NOT HONORING BORDERLANDS 4 PROMO CODE THROUGH QUALIFIED NVIDIA RTX PURCHASE. tthey NOT SENT ME ANY CODE AND SOME HAVE SAID I DONT QUALIFY WHEN I DO