Customer Service Desk - Easy Jet @EasyHelp__Desk

Official EasyJet Customer Service Here to help with your travel queries! 🕒 Available 8AM - 8PM GMT Fly easy, fly better! Joined January 2025

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South Saxon 🏴󠁧󠁢󠁥󠁮󠁧󠁿 @ThatPeteKeen

8 months ago

@easyJet I booked a flight to Scotland yesterday. I realised (a little over 24 hours) later that I had booked the wrong month. I wanted to change that but it will cost £100 to change. My entire booking was only £78. The customer service agent was unhelpful and rude to me. Within…

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Teresa @tmoptimist

8 months ago

@easyJet Help! Stranded at Belfast International AirPort. Taken off flight to Bristol which has been delayed until tomorrow at 11!

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Leigh✨ 🇵🇸🏳️‍🌈 @leighxavery

8 months ago

Hi @easyJet - just woken up to having our flight cancelled & rebooked for the second time in just over a month 🙃 Not only that, but when I go to amend the booking, it won’t actually let me log in😡 Can you help, because this is ridiculous? 😔

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Horrigan L E @LiamHog1973

9 months ago

Great customer service from @easyJet so far ahead of a short break next weekend. Hope the flight is as good

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MM_Moxey 🌸 @MMMoxey_

9 months ago

@easyJetholidays Trying to cancel a holiday you changed the dates on, but do you ever answer the phone? Don't tell me, you're experiencing higher than usual call volumes.

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BelfastGal @_Linny_Lou

9 months ago

@easyJet - a delayed flight meant I missed my connecting travel at my end destination, and I had to book a hotel and alternative travel the next day You rejected my claim saying the flight wasnt delayed long enough (I disagree) as your delay meant I was stuck How do I appeal?

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Rufus Dumortier @RaphalDumo96153

9 months ago

@easyJet refuse de me rembourser 691,08 € pour des billets d’avion entre Paris et Tel Aviv, suite à l’annulation de mon voyage en octobre 2023. Il est inacceptable que @easyJet profite de la situation tragique des victimes des attaques terroristes antisémite le 7 octobre 2023.

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Gee ♡ @_GeorgiaForsyth

9 months ago

@easyJetholidays Perfect, thank you!

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andy @sombrerero

9 months ago

@easyJet Thanks a lot.

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Dean Rees @MikeJoh80612940

9 months ago

@easyJetholidays Hi, we are going on an easyjet holiday in 27 days from Gatwick to Malta. We checked in online today but didn't get any option to print or download our boarding passes. I cannot find any way to do this. Grateful for your help.

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Simplexity Travel @SimplexityTM

9 months ago

In a world first, @easyJet is trialling a new state-of-the-art lower-weight paint. 38 aircraft have been coated to date and once rolled out to the entire fleet by 2029, the initiative will account for an estimated 4,095 tonne reduction of carbon emissions. #SustainableTravel

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Ben @wmpben

9 months ago

Hey @easyJet I’ve made a booking through a third party with cabin bags included on our way (different carrier) but not included on our easyJet return. I can’t see how to add bags as it won’t let me on the app, how do I? Booking.com have already told me to contact you.

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celebrant natalie @nats2768

9 months ago

@easyJet there is a scam going about in your name he just tried to take £600 of me , he managed to to get £10 , my cards are now blocked

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Elparagouayo 💻🤼💆🍕🧘🏋️🍻 @elparagouayo

9 months ago

Hello @easyJet Flight EZS1304 NTE-GVA late then derouted to LYS. 1 hour after landing, absolutely no information about a bus to get us to GVA. Sent a reimboursement request for my taxi ride, declined as you're claiming that "bus were available". It was not the case. Can we talk ?

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Shaun @s92lfc

9 months ago

@easyJet why’s my flight been changed but the original flight still available you absolute jokes!

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Daniel Pérez @perezd92

9 months ago

@easyJet why are you refusing to refund when you have changed times? I’ve sent you a dm

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Cats💛 @cats_julianne16

9 months ago

@easyJetholidays I left a bag in one of your taxis provided after a diverted flight and I’ve been in contact with them and they have my item, but won’t return them unless done through EasyJet as they booked the taxi. Please advise what to do

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Amanda H @Amandahassan1

9 months ago

@easyJet. Lost luggage. Reported. No ref no given. Luton to enfidha yesterday.

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Rangers@Bognor @Rangers_Bognor

9 months ago

@easyJet 2 of us due to fly to Krakow tmrw , due to family illness , can't, cost of flights £200. Tried to change just one of the flights for a return Gatwick to Belfast, for April,cost £60 return if i booked now, but you've tried to charge me £129 for flight change #scandalous

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Nicola Cohen @nicolacohen

9 months ago

Disappointing from @easyJet customer services when I tried to explain I had 2 bookings and added my baggage to the wrong one and asked if they could kindly swap it over. Refused to put me thru to a manager and then rudely cut me off!