GoHenry @gohenry

We're a kids' debit card & financial education app. We're on a mission to make every kid smart with money US and UK🚀 gohenry.com Joined April 2011

Tweets

12K
Followers

7K
Following

2K
Likes

2K

GoHenry @gohenry

5 days ago

@ShaunaL0 @sammycoleman88 Hi guys! As you may be aware, we have experienced a service outage today and we understand that this may have inconvenienced a lot of people. The service outage is now resolved. You should be able to log in and use the app as normal. Thank you for your patience!

0 0 0 185 0

View Details

GoHenry @gohenry

5 days ago

@annannanna1 @MissRed @CharisAsInParis Hi Anna, if you have used the children's bank details previously, you will be able to use these to do a manual bank transfer into the account.

0 0 0 32 0

View Details

GoHenry @gohenry

5 days ago

@CharisAsInParis @annannanna1 Hi CJ! Your child shouldn't experience any issues withdrawing cash on their card. If they do, please ge in touch and we will be happy to take a look into this!

0 0 0 33 0

View Details

GoHenry @gohenry

5 days ago

@CharisAsInParis @annannanna1 Hi CJ! We are currently experiencing an issue with our app. We know this has been a frustrating experience. Please know that our team is working hard to resolve this as quickly as possible.

1 0 1 101 0

View Details

GoHenry @gohenry

5 days ago

@sammycoleman88 Hi Sammy! There is currently an issue with our app. Our team is aware of this issue and are working hard to resolve it asap. Keep an eye out for more updates as we tackle this issue

1 0 0 268 0

View Details

GoHenry @gohenry

5 days ago

@MissRed @CharisAsInParis @annannanna1 Hi! There is no issue with the cards working. Your child will be able to use their card as normal!

1 1 0 144 0

View Details

GoHenry @gohenry

6 days ago

@recipespantry Hi Bintu! We regularly review our platform features to protect our community and maintain safe, respectful communication standards. Moving to pre-selected messages helps prevent miscommunication and inappropriate content while keeping payments fast and secure.

0 0 0 103 0

View Details

GoHenry @gohenry

a week ago

@Big_Grumps Oh no we can imagine any confusion with this! Just sent you a DM. Please reply with your account details so we can get this sorted.

0 0 0 108 0

View Details

GoHenry @gohenry

3 weeks ago

@adamoc Hi there, we regularly review our platform features to protect our community and maintain safe, respectful communication standards. Moving to pre-selected messages helps prevent miscommunication and inappropriate content while keeping payments fast and secure. 😊

2 0 0 96 0

View Details

GoHenry @gohenry

a month ago

@Thelifeboat81 We take account security very seriously and are eager to look into this for you. Please call us at 0330 100 7676 so we can assist you further.

0 0 0 102 0

View Details

GoHenry @gohenry

2 months ago

@Kayfry121 Hi, Cat! Yes this will be automatically applied after 24h once you receive the physical card and activate it within the app.😊

0 0 0 38 0

View Details

GoHenry @gohenry

3 months ago

@smith_gscoys If you send as an email to [email protected] or call us at 0330 100 7676 we'd be happy to look into this for you Gary. Our lines are open everyday from 8 am - 8 pm.

0 0 0 66 0

View Details

GoHenry @gohenry

4 months ago

@matthammersmith Hi Adam, we are sorry to hear that you have had issues with using the app today. We are aware of an issue that occured this morning, but this should now have been resolved for you.

0 0 0 63 0

View Details

GoHenry @gohenry

4 months ago

@RachieBee95 Hi Rachel! We are sorry to hear that you have had this issue, we have sent you a DM to discuss this further.

0 0 0 68 0

View Details

GoHenry @gohenry

5 months ago

@amysheep Hi Amy, we do aim to respond to our members as quickly as possible. If this is urgent, please can you call us intead at 0330 100 7676 and we'd be keen to look into this for you!

0 0 0 200 0

View Details

GoHenry @gohenry

5 months ago

@amysheep We're sorry to hear this Amy - you should definitely have received a reply from us! So that we can resolve this for you without further delay, please kindly give us a call on 0330 100 7676 at your earliest convenience. We close at 5pm today but are usually open 8am-8pm.