Singtel @Singtel

Follow us for exclusive promotions, product updates and news from Singtel. For Customer Care, drop us a note @SingtelSupport. singtel.com Singapore Joined October 2008

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Singtel @Singtel

2 years ago

@novicenaman @novicenaman Hi again, our colleague will reach out to you within the day and continue assisting you. 🙏

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Singtel @Singtel

2 years ago

@novicenaman @novicenaman Please accept our sincerest apologies for this. As we've followed you, kindly drop us a DM.

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@novicenaman @novicenaman Hi there, we certainly don't want you to feel this way. 🙁 Allow us to share that data can also be consumed by background Apps that are not closed. Additionally, please ensure that your auto-update feature it disabled to avoid data usage.

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Singtel @Singtel

2 years ago

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Singtel @Singtel

2 years ago

@Kongleng @Kongleng Hi there, we regret to learn of this. 🙁 Please share with us the error that is reflected so we are able to assist and advise further.

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Singtel @Singtel

2 years ago

@n0pegal @SingtelSupport @n0pegal Hi there. Could we kindly confirm what is the add-on you are referring to? Do let us know and we'll be here to assist. Thank you.

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Singtel @Singtel

2 years ago

@edit_prasath @SingtelSupport @edit_prasath Thank you for sharing. Have you reached out to our Prepaid team for immediate assistance? If yes, please share with us the last advice given.

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Singtel @Singtel

2 years ago

@wneoculture @wneoculture Hi there, all affected services have been restored. If you are still experiencing issues, please reboot your routers. We apologise for the inconvenience caused and thank you for your patience while we had this sorted out.

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Singtel @Singtel

2 years ago

@kliff2912 @kliff2912 Kindly assist to try again after rebooting your Optical Network Router (ONR) and Singtel wireless router. Thank you.

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Singtel @Singtel

2 years ago

We are aware that some customers may be experiencing issues accessing their Home Digital Line, Fibre Broadband and Singtel TV services in the areas of Choa Chu Kang, Bukit Panjang & Woodlands. Our engineers are working to resolve the issue and we apologise for any inconvenience caused. Thank you for your patience.

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Singtel @Singtel

2 years ago

@Bearrr101 @Bearrr101 Hi there, please try re-booting your Singtel equipment (Optical Network Router & Singtel wireless router). Do ensure all the cables are securely connected. Let us know if the issue persists, so that we can advise further.

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Singtel @Singtel

2 years ago

@anbuchandra @anbuchandra We are aware that some customers may be experiencing issues accessing their home services in the areas of Choa Chu Kang, Bukit Panjang & Woodlands. Our engineers are working to resolve the issue. We apologies for any inconvenience caused. Thank you for your patience.

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Singtel @Singtel

2 years ago

@johnyan27409322 @johnyan27409322 We understand your frustration regarding this and we apologies for any inconvenience caused. If you are part of the affected locations, our engineers are working to resolve the issue. We appreciate your kind patience and understanding in the interim.

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Singtel @Singtel

2 years ago

@bhanburymorris @bhanburymorris As we understand that you've chatted with our colleagues recently, do let us know if you were advised on a follow up. If so, please share with us the Case/Reference ID given to you, so that we can check on this further.

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Singtel @Singtel

2 years ago

@Neilzboi @SingtelSupport @Neilzboi Hi there, we regret to learn of this. 🙁 Please try to reset your network settings only and power off and on your device. If the issue persists, you may want to remove and re-insert your SIM card to further isolate the issue. Let us know if this helps.

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Singtel @Singtel

2 years ago

@HankPym_ @SingtelSupport @HankPym_ Good morning. Can we check if the issue is persisting? Do let us know and we'll be here to help you out. Thank you.

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Singtel @Singtel

2 years ago

@nfishy9 @SingtelSupport @nfishy9 Hi again, we'd like to share that some programs might not be suitable for Singapore airing hence there might be some difference programming between Singapore and Malaysia. Seeking your understanding on this.