ASB Bank @ASBBank

Tweet us - we'd love to hear from you! Remember: never share your personal info on Twitter. We won't ask for your Internet Banking password via Twitter. asb.co.nz/social New Zealand Joined February 2009

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ASB Bank @ASBBank

a month ago

@JoanS1396511 Good to hear that, and we're sorry again for the issues you were experiencing. We'll pass on the feedback to the relevant team.

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ASB Bank @ASBBank

a month ago

@JoanS1396511 Hi Joan, are you able to direct message us through X? We will need some info to arrange one of our team members to call you.

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ASB Bank @ASBBank

a month ago

@JoanS1396511 We're sorry this method isn't working for you. Please give us a call +64 9 306 3000. Our team is available between 8am to 8pm (NZT) Monday to Friday and 8:30am to 5pm (NZT) on weekends and public holidays.

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ASB Bank @ASBBank

a month ago

@JoanS1396511 Hi Joan, to send a message using FastNet Classic select Help and contact - which is at bottom right of the screen. After you select the topic you want to contact us about, e.g. "cards" you can then select "Message a team member."

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ASB Bank @ASBBank

4 months ago

@dlhno1 We're sorry to hear that. If you would like to provide more information about your feedback, you're welcome to through this form or send us a DM asb.co.nz/feedback/feedb…

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ASB Bank @ASBBank

8 months ago

@vishwanathjesh We're sorry to hear this. We appreciate you sharing feedback and we'll pass this on to the relevant team. ^CJ

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ASB Bank @ASBBank

9 months ago

@PCaramelz Hi there, you can use our tool to find ASB ATMs asb.co.nz/location. Please note there are no fees when using ATMs provided by ASB and other major NZ banks. However, privately run ATMs may charge a fee.^CJ

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ASB Bank @ASBBank

10 months ago

@cryptopoetry0 @The_HM1 Hi there, please visit this page for the latest info on receiving funds from someone overseas asb.co.nz/foreign-exchan…

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ASB Bank @ASBBank

9 years ago

@The_HM1 Hi, just use 021000018 as the routing number. For more info: asb.co.nz/help/overseas-… ^LR x.com/messages/compo…

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ASB Bank @ASBBank

11 months ago

@sudo_overflow @ANZAotearoa Hi Cyris 👋 Our Open Banking APIs are available to our customers through accredited partners. More info here: asb.co.nz/banking-with-a… ^CJ

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ASB Bank @ASBBank

a year ago

@aw_nz Hi Andrew, please call us on 0800 803 804 or from overseas on +64 9 306 3000 and we can check this for you. ^CJ

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ASB Bank @ASBBank

a year ago

@konapops Alternatively, you can use our messaging feature in FastNet, just select Help and Contact at the bottom right corner on the balances screen. (2/2) ^CJ

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ASB Bank @ASBBank

a year ago

@konapops We're sorry to hear you've been unable to get through to us. If you need to contact us urgently, you can send us a message via the ASB Mobile app by using Josie the Chatbot: asb.co.nz/banking-with-a… (1/2) ^CJ

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ASB Bank @ASBBank

a year ago

@r0bertclarkson Hi Rob, you can view, edit or delete a bill payee via the ASB Mobile app or FastNet Classic. Here is a handy guide that will take you through step by step to view, edit or delete a bill payee: asb.co.nz/help/how-do-i-… ^CJ

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ASB Bank @ASBBank

a year ago

@Qruwlty Our apologies, some of our customers temporarily experienced slow logins to ASB FastNet Classic and the ASB Mobile Banking app. All services are now restored and working as normal. We apologise for the inconvenience.

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ASB Bank @ASBBank

2 years ago

@Darktravisty Hi there, we're sorry you were unable to log in to the ASB Mobile app. We became aware of this issue shortly before 11pm last night and our team had services back up and running by around 12am. We apologise again for the inconvenience.^CJ

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ASB Bank @ASBBank

2 years ago

@jugglernought @Mitre10 Hi Grant, we're sorry to hear you're having issues. Are you able to send us a direct message with which Mitre 10 stores you have visited? Thanks ^CJ

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ASB Bank @ASBBank

2 years ago

@iMonsieurV1 Hi Anthony, if you need to dispute any duplicated transactions, you can send us a secure message via FastNet Classic or the ASB Mobile app, or call us on 0800 803 803 (+64 9 306 3000 if you're overseas). ^CJ

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ASB Bank @ASBBank

2 years ago

UPDATE: The ASB Mobile app and other online banking services are now back up and running as normal. If you're still experiencing login issues, we recommend trying again in a few minutes. Our teams will continue to monitor closely.

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ASB Bank @ASBBank

2 years ago

We’re sorry for the inconvenience and thanks for your patience.

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ASB Bank @ASBBank

2 years ago

We’re aware some customers are having issues accessing the ASB Mobile app and other online banking services. Our teams are working to resolve the issue as quickly as possible. Credit and debit card payments are not affected.