Featurebase @FeaturebaseHQ
Modern customer support & feedback platform. Support your customers with AI, collect feedback, and announce product updates – all with one tool💫 featurebase.com Estonia Joined May 2021-
Tweets365
-
Followers2K
-
Following3
-
Likes621
@euboid @JackEllis @plainsupport @getfernand 🙏 We have AI-based email spam detection that you can tweak yourself, so you always have a clean email inbox for support and can constantly refine the prompt for ones that slip through
Download it today: ✦ iOS: apps.apple.com/us/app/feature… ✦ Android: play.google.com/store/apps/det…
New: Mobile app native rebuild (iOS & Android) 📱 We rebuilt our app to be fully native, faster & designed specifically for mobile. Also new: ✦ Copilot replies & research ✦ User & Company context ✦ Fibi performance ✦ Activity tab ✦ Workspace switching
Download it today: ✦ iOS: apps.apple.com/us/app/feature… ✦ Android: play.google.com/store/apps/det…
HubSpot customer data sync: ✦ Sync customer & company data both ways ✦ Import existing data in one go ✦ Let AI suggest field mappings Once set up, everything stays updated automatically.
Salesforce integration: ✦ Sync customer & company data both ways ✦ See Salesforce context in Featurebase's Inbox ✦ Create Leads from Conversations ✦ Add votes & notes in Salesforce ✦ Link Cases & Opportunities to Featurebase posts
Introducing 2 long-awaited updates: ✦ Salesforce integration ✦ HubSpot customer data sync Keep customer records & attributes synced between Featurebase and your CRM, so support, product & sales teams always have the same customer context.
We don't hire often, but we're looking for 2 new teammates! 🇪🇺👀 ✦ Product Support Lead ✦ Product Engineer (full-stack) Both are remote in the EU. We're a lean team, which means you'll have real ownership and directly shape Featurebase. Apply: featurebase.app/careers
Send updates to shared Slack channels: ✦ New feedback posts & status changes ✦ Conversations & Tickets needing human attention ✦ Published Updates ✦ Survey responses Create separate routes for different channels.
Each teammate can choose their own Slack DM alerts: ✦ Conversation activity, replies & mentions ✦ Ticket status changes & SLA breaches ✦ Feedback assignments, status changes, comments, replies & mentions Each alert links back to Featurebase.
New: Featurebase notifications in Slack 🔔 Get support, feedback, and customer notifications in personal Slack DMs or shared channels, without checking Featurebase or email. feedback.featurebase.app/changelog/slac…
Built for every Slack setup: ✦ Public, private & Slack Connect channels ✦ Multiple workspaces ✦ Flexible ingestion & auto-join This has been a long time coming, and we're super happy to finally get it into your hands! 👇 feedback.featurebase.app/changelog/slac…
Automate Slack support end-to-end: ✦ Let Fibi AI answer using only authorized content ✦ Route, tag, prioritize & apply SLAs with Workflows ✦ Collect customer data & CSAT
Introducing: Slack Support in Featurebase ✨ Customers can keep asking for help in @SlackHQ, while your team manages every conversation alongside email and live chat from one Inbox with full customer context.
Reports helps your team move from "what happened?" to "what should we do next?" - now natively in Featurebase! Get started with Reports today! 👇 feedback.featurebase.app/changelog/repo…
Share any report and control who sees what: ✦ Granular access: Full access, Explore only, View only ✦ Read-only links for outside members ✦ Schedule fresh snapshots by email For example: share a private 1:1 report or email weekly metrics to management.
Introducing: Reports 📊 Monitor your entire customer service operation in one place. Analyze conversations, Fibi AI, SLAs, CSAT, and more with real-time metrics. Or ask Claude & ChatGPT about your support data through our MCP.
مجاهد @ocii209
0 Followers 26 Following
Lee Dickerson @leedickerson_
44 Followers 267 Following Creator Entrepreneur | Mental Health Advocate | Founder @ MindHaven UK — Inspiring growth in life & business!❤️
LLM Relevance @llmrelevance
62 Followers 2K Following Curated AI SEO tools + playbooks for small biz. We also build websites, SEO, and managed AI employees. Tested picks, not hype.
Thet Hmuu @thethmuu_
89 Followers 545 Following Building my 8-person software startup https://t.co/AagXyhkLjv
Wagner Souza @Wagner
1K Followers 772 Following
Adam Wooding @adamwooding
574 Followers 1K Following Co-founder at @poscafeau. Building apps for @shopify POS.
Avo Mencherian @Avomania
742 Followers 2K Following Co-Founder and CEO of Schedex🚀 Legen ... Wait for it ... dary
Aminicorp @AminiCorp
248 Followers 789 Following Marketing is solved. Hire Charlotte and never think about marketing again.
Ullekh Niraula @UllekhN
14 Followers 93 Following HI. This is Ullekh and Ullekh believes in freedom the most.
あうりおん @Mammona_Greed
529 Followers 767 Following 時間を置いて様子をみる、経過の観察が大事 AIエンジニアと呼ばれるくらいにはなりました Codex × Qwen(ローカル)
ziryâb 🧣 @ziryabbey
164 Followers 2K Following 'emunctae naris' #ortamkaldırır az tarihçi. âleykûm enfûsekûm. #galatasaray #leclerc “These fragments I have shored against my ruins.” v. milor’un sofra ahbabı
oddly @oddlymaking
6 Followers 106 Following stay odd. make something useful. C$100k/mo from products I own by Sep 2027
Colm Troy @colmtroy
820 Followers 2K Following Co-Founder @commercegurus Maker of eCommerce things. eCommerce #webperf fuelled by Pizza and running.
Yassine @WorkelCEO
66 Followers 348 Following Founder @workelhq - One workspace, for your work life. ------- Tweets about work, productivity & optimizing life to the fullest. #productivity #worklife #Focus
Peter Ocasek @PeterOcasek
3K Followers 5K Following Making the world a safer place at @angelcamcom. Co-founder @StartupYard, @Node5legacy. #500strong #startups #IoT #ConnectedSecurity
Gonzalo Sassoni @gonzasso
41 Followers 132 Following
unknown @wuhahayi
0 Followers 2K Following
Rodrigo T. @rodrigoplant
1K Followers 5K Following Economics and generative art /// PFP: @mknol “SMOLSKULL” #1133 /// Background: @Eternoedilicio “Gather Community Plant” #21
Dominic Legare @legare_dominic
246 Followers 2K Following 🇨🇦 I am living my dream as a Freelancer, Father of 2, interest in E-commerce🛒 & Chatbots 🤖. Never been happier since my 9-5 job was abolished and 🍔 lover
yc @tyc67m
28 Followers 770 Following
Sean Leone @seanleoneX
75 Followers 153 Following Investor | Entrepreneur | Mika Ventures | Currently building
Chris @chris___sun
265 Followers 2K Following creator of https://t.co/mqenkiICfp, https://t.co/WOF4q4Pxpv and https://t.co/GCRL0Bw3iT ex-engineer @Microsoft
Art Shendrik – eu/a... @ArtShendrik
122 Followers 1K Following Builder, Applied AI Engineer. Br. Zouk & Kizomba teacher, DJ Caring about your context engineering.
The Frugal Solopreneu... @FrugalSaaSVibes
6 Followers 75 Following Building software from a cave in Spain. Frugal = smart, not cheap.
Cristian Lascu @clascu18
449 Followers 705 Following Technologist → Solopreneur | Turning 12 years of corporate tech into products that compound | Building: https://t.co/4VCab9IgZK
Rocky @rockyxcoded
428 Followers 745 Following Building and questioning things. Prev: Senior developer @info_wallpost
Cees de Controller @cvdvendel
48 Followers 524 Following Controller & CFO-sparringpartner Zorg dat je cijfers kloppen en je keuzes onderbouwd zijn
aa @abhijit_tabs
314 Followers 1K Following
Luke Hanak @coding_owl
334 Followers 328 Following
brahim zarrouk @brahimzarr72880
83 Followers 5K Following
Shuubham Goel @shuubhamgoel
30 Followers 1K Following
Nico Ceron @nicocerond
15 Followers 220 Following
Hyhor @realhyhor
209 Followers 429 Following Building https://t.co/xEuZXFpPcr (DR75) , https://t.co/aXuyzRCyof (DR70), https://t.co/aHCwkoBlfU
Narongrit @narongritsy
30 Followers 388 Following
SJ @_Shubham_Jha
241 Followers 5K Following I'm an Engineer, so to save time let's just assume I'm always right
Oliver Korda @1korda
228 Followers 169 Following Product leader building financial products. Fintech & banking by day. Crypto by night. 📡 Co-founder @cryptoradarco
Markus Palm @MarkusPalm_
375 Followers 860 Following Co-founder & Growth @FeaturebaseHQ | The modern support & product suite for SaaS | Fully bootstrapped 💫
Bruno Hiis @bruno_hiis
1K Followers 394 Following Bootstrapping quality customer feedback & support software @FeaturebaseHQYou might like
