jiten @jitendrasinghal

UI engineer Gurgaon, India Joined December 2010

Tweets

367
Followers

52
Following

132
Likes

191

Priyanka Agrawal @pryagrawal

4 years ago

@myntra @myntraSupport IN21070523212561597378 - what is the status? are you going to refund my coupon once its expired so its of no use? Your team asked time till 10th august, its gone. but no refund yet?

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Abhishek Gupta @MetallicBuzZ_

4 years ago

@pryagrawal @myntra He rob me too.. #myntra_chor_hai

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vinnie sobti @vinnie_sobti

4 years ago

Myntra fraud update no. 3. Not even replying and closing the complain without even resolving it. They do not even have the curiosity to reply. They are nice till you buy expensive cloths from them. They are doing frumaud @myntra @myntraSupport seee for yourself

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Priyanka Agrawal @pryagrawal

4 years ago

@MyntraSupport SICK & TIRED OF YOUR CASE MANAGER CALLS!!! REFUND MY MONEY - IN21070523212561597378 #MyntraChorHai

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Priyanka Agrawal @pryagrawal

4 years ago

@myntra @myntraSupport Unhappy first month Anniversary!! I logged the issue on 7th july and after 30 days, countless followup/endless chitchats with your case managers,my money is still stuck with you. What are your plans? Shall I hire someone to get it back? or just give up now?

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Priyanka Agrawal @pryagrawal

4 years ago

@myntra You are creative, no doubt about that. Great strategy to make customer follow up for months for 3K so that finally customer will give up and you can happily keep the money!! SHAME ON YOU @myntra @myntraSupport

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shivam parmar @mrshivamparmar1

4 years ago

@myntra Myntra is biggest froud company company don’t shop from Myntra

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Priyanka Agrawal @pryagrawal

4 years ago

@myntra GETTING MY REFUND BACK FROM MYNTRA. IN21070523212561597378 is still open after 30 DAYS, countless follow-ups and unlimited case manager calls!!

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Priyanka Agrawal @pryagrawal

4 years ago

IN21070523212561597378 is still open. @myntra @myntraSupport WHEN DO I GET MY REFUND BACK????????? I am done with your case managers calls and wasting my time. I will update this thread every single day until I get my refund maybe thats the only way left now

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Priyanka Agrawal @pryagrawal

4 years ago

5/5 IN21070523212561597378 is still open. @myntra @myntraSupport fake empathy & incompetence shown by Myntra CCE. I would urge every individual &organizations not to busy any myntra coupons else you are going to spend more time talking to myntra case managers than your own family

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Priyanka Agrawal @pryagrawal

4 years ago

4/5 IN21070523212561597378 is still open. @myntra @myntraSupport Your case managers have no idea what they are talking about, they just keep repeating the same sentences in english which they were taught in training like a parrot. They have no idea about the refund status

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Priyanka Agrawal @pryagrawal

4 years ago

3/5 IN21070523212561597378 is still open. @myntra @myntraSupport On top of it all, there is no update for 10 days straight even after updating the ticket multiple times. as soon as I post on twitter, are you working only to protect your image and not for customer satisfaction?

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Priyanka Agrawal @pryagrawal

4 years ago

2/5 IN21070523212561597378 is still open. @myntra @myntraSupport When will I get my coupon refund? once it is expired so that I cannot use it anymore. is this your strategy? If you can't a simple issue in 30 days, rethink and reassess that do you have capable team in place or not

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Priyanka Agrawal @pryagrawal

4 years ago

1/5 IN21070523212561597378 is still open. After 30 days and countless escalations, your case manager is asking for 2 more business day and she has no idea when will I get my refund. since last 20 days, the team is coordinating with some other team @myntra @myntraSupport

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Abhinav @say2aj

4 years ago

What a bad customer service experience from @myntra. Ordered clothes for parents. Received wrong product, exchange requested, delivery person refused to exchange, again details asked by support, again wrong product delivered. And now again asking for details. Bravo Sir Bravo!!!

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Priyanka Agrawal @pryagrawal

4 years ago

so far you have taken 24 days and my issue is still not resolved. Is that your customer service? how do you expect to survive in this fast paced world with such a slow response?

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Priyanka Agrawal @pryagrawal

4 years ago

@myntra @myntraSupport @myntra IN21070523212561597378 is still open. after providing all the details, i was supposed to get credits in my account within 5 business day and now its been 10 business days already but there is no update from you. What is going on?