Oral-B @OralB

Brush like a Pro oralb.com Joined March 2010

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Oral-B @OralB

12 hours ago

@Araujo_292 Bonjour ☀, Nous sommes désolés d'entendre que vous ayez rencontré des difficultés pour remettre à jour votre appareil Oral B ! Tout d'abord, merci de nous faire savoir votre pays de résidence.

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Oral-B @OralB

13 hours ago

@UncleRinks Thanks for reaching out about your brushes, and we want you to get the assistance needed. We're located in North America, and we don't have Oral-B toothpaste. Please let us know what country/region you are located in, and the version of toothbrushes you have.

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Oral-B @OralB

15 hours ago

@dc0104 We want your daughter's toothbrush to work, Pawan, and we're disappointed that you're not having a great experience. Quality checks are done to ensure the best brushes. We'd like to learn about what transpired. Please send us a DM and let us know what's going on with the brush.

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Oral-B @OralB

17 hours ago

@jordanreiter Sorry to hear this, Jordan! Once an order is placed, we cannot modify or cancel it. Fortunately, after it arrives, you can return it following our Money Back Guarantee guidelines. Learn more here: consumersupport.pg.com/scf/s/money-ba… DM if you need more help!

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Oral-B @OralB

2 days ago

@A725780981 Thanks for writing to us, Andrea. We've just responded to your DM. When you have a chance, please check your message inbox.

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Oral-B @OralB

3 days ago

@gpmacro We're sorry for your disappointment. Our iO toothbrushes have specialized brush heads and are labeled as iO, but the rest of our models still share the same replacement heads 💙

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Oral-B @OralB

3 days ago

@Rajkuma49070890 Thank you for sharing. We apologize for the confusion however, you've reached our team for North America. So we can help, we recommend contacting our team in India through their website below. spr.ly/6019BHn1TV

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Oral-B @OralB

3 days ago

@kachebass We're disappointed to hear this, Kash. We know how difficult it can be when a favorite product has changed, so we'd be sure to let our team know you prefer the previous version of our floss picks. If you'd like to share more, feel free to send us a DM.

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Oral-B @OralB

4 days ago

@sticlendik Of course!

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Oral-B @OralB

a week ago

@StonkReport420 We're s sorry you've had this experience & hope your gums are feeling better. Your safety is our top priority & we have many safety checks to ensure our products are safe when used as directed. If you haven't already, please discontinue using this floss. So we can help, DM us.

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Oral-B @OralB

a week ago

@VictoriaNicjl Thanks for sharing that! Please use this link to contact our Oral-B UK customer service team for help: pg-lex.my.salesforce-sites.com/carehub?brand=… DM us if there's anything Oral-B North America can do. Have a good day.

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Oral-B @OralB

a week ago

@VictoriaNicjl That's quite alright, Victoria. Could you please share the country you're writing in from?

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Oral-B @OralB

a week ago

@VictoriaNicjl Press the envelope icon and enter @OralB. Then, just message away! Give it a try and we'll keep an eye on our inbox, hoping to see you there.

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Oral-B @OralB

a week ago

@VictoriaNicjl We stand behind our products, and would like to make it right if you're experiencing an issue. In order to further assist you, our Oral-B Team would like to confirm some additional information. When you have a moment, please send us a direct message.

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Oral-B @OralB

2 weeks ago

@goldenthesarge Thanks for voicing your concern! Our Oral-B brushes will contain a Lithium-Ion or Ni-MH battery depending on the model. Even our more economical models with a Ni-MH battery should last up to 10 days after a full charge. If you're having any issues, please DM us, so we can help.

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Oral-B @OralB

2 weeks ago

@NordusCapital We’re sorry to hear that your toothbrush isn’t holding a charge. Please be assured that our products undergo quality checks to ensure they perform at their best. We'd like to learn more about what is going on. When you have a chance, please send us a DM, so we can help further.

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Oral-B @OralB

2 weeks ago

@Steins34 Thanks for tagging us. You've reached the Oral-B Consumer Care Team for the United States and Canada. We're able to assist in English, French, and Spanish. Please send us a DM with where you're writing in from, and we can help further.