TomTom @TomTom
Maps for a moving world. Need to contact TomTom support? Click the link in our bio. bit.ly/m/tomtomcustom… Worldwide Joined March 2007-
Tweets50K
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Followers83K
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Following206
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Likes7K
@GWilliamsLLM Hi Grant Williams, we understand your point. We're sorry that things haven't gone as you'd hoped. We'd like to look into this for you and check what options may be available. Please send us a DM with your order details so we can review your case and do our best to help. 👍^Nikita
@GWilliamsLLM (2/2) We'll make sure your feedback is shared with the relevant team for consideration. If you ever need help with anything, feel free to drop us a DM. We'll be happy to help! 👍 ^Nikita
@GWilliamsLLM (1/2)Hello Grant Williams, thank you for sharing your feedback with us. We understand how inconvenient it can be to manage multiple accounts and keep track of subscription renewals. We appreciate your suggestion about sending reminder emails, too.
@Sjanic @Flitsmeister Geachte Sjaak, bedankt dat u voor Tom heeft gekozen, en we zijn blij te horen dat het goed voor u werkt! 😊 We stellen uw steun zeer op prijs en zijn blij u te mogen verwelkomen in de TomTom-community. Wij wensen u veel veilige en aangename reizen met Tom! ^Nikita
@StephenSmy007 Hey Stephen, That's wonderful to hear! We're delighted the reset helped and that your TomTom is now suggesting quicker routes when traffic is detected. 😊 Thank you for letting us know. We hope you continue to enjoy smoother and stress-free journeys ahead! ^Nikita
@StephenSmy007 Hello Stephen, that's fantastic news! 😊We're absolutely delighted to hear the alerts are back and working again. Thank you for letting us know the outcome. If you ever need any further assistance, we're always here to help. Safe travels and enjoy the journey! Regards ^Nikita
@vVPinkFloydVv @waze Hey there, thanks for sharing. If you’ve spotted missing speed cameras, please report the specific locations through our MapShare Reporter Tool: Mapshare (tomtom.com/mapshare/tools…) Thanks for helping us keep the map information accurate! ^Isha
@StephenSmy007 Hi Stephen, you're welcome and thanks for the update.😊 We're glad you were able to complete the reset. Hopefully this has resolved the issue, but please keep an eye on it over the next few days and let us know how it goes. Wishing you smooth, trouble-free journeys ahead!^Nikita
@StephenSmy007 Hi Stephen, thanks for reaching out. We're sorry to hear your Speed Camera Alerts have stopped working. Please try a factory reset and test the device. shorturl.at/QT29z If the issue persists, send us a DM and we'll be happy to investigate this further for you. 👍^Nikita
@vVPinkFloydVv @waze Hey there, thanks for highlighting this. Could you share the specific locations where the cameras are missing? Please get back to us and we can then look into the details and help get this sorted. Thanks for helping us keep an eye on this. 👍 ^Isha
@Sjanic @Flitsmeister (2/2) Als u hulp nodig heeft, aarzel dan niet om ons een bericht te sturen. Wij helpen u graag! Wij wensen u nog veel vlottere reizen toe! ^Nikita
@Sjanic @Flitsmeister (1/2)Geachte Sjaak, hartelijk dank dat u Tom een kans heeft gegeven! 😊 Wij zijn blij dat u aan boord bent en hopen dat u geniet van uw ervaring met Tom van TomTom. U kunt deze link raadplegen voor het instellen van het apparaat en de smartphone help.tomtom.com/hc/articles/27…
@cochonvenere Bonjour Nono merci d'avoir partagé vos feedback. Nous apprécions que vous preniez le temps de partager vos pensées et vos suggestions. Il est toujours précieux d’entendre comment les conducteurs utilisent nos produits et ce qu’ils aimeraient voir à l’avenir. Merci encore de vo...
When a sudden disruption hits, transport networks can rapidly become a source of difficulty. 🚧🚦 Discover how to build safer, more resilient roads with real-world examples from Paris, Japan and the U.S. 👉bit.ly/4bStjOZ
@cochonvenere Bonjour, merci de nous avoir fait part de votre avis. Pour les conducteurs qui souhaitent un écran, nous proposons des appareils de navigation et des applications dédiées. Tom de TomTom est conçu un peu différemment, il fournit des alertes visuelles et des bips sans avoir beso...
@DCzywilski Dzień dobry, Panie Dariusz, dziękujemy za aktualizację. Ponieważ problem nadal występuje, proszę o kontakt z nami za pośrednictwem wiadomości prywatnej, abyśmy mogli zebrać kilka dodatkowych informacji i przeprowadzić dalsze dochodzenie. W razie potrzeby przekażemy sprawę do g...
@DCzywilski Dzień dobry, Panie Dariusz, dziękujemy za potwierdzenie. W przypadku iPhone'a spróbuj uruchomić aplikacja gdy włączony jest tryb samolotowy upewnij się, że wszystkie ustawienia oszczędzania baterii/trybu niskiego zużycia energii są wyłączone i sprawdź, czy opcje aktywnośćaplik...
@DCzywilski Dzień dobry, Panie Dariusz, dziękujemy za podzielenie się szczegółami. Czy mogł(a)by Pan/Pani poinformować nas, czy miał(a) Pan/Pani okazję wypróbować kroki, które zasugerowaliśmy wcześniej? Jeśli tak, czy problem nadal występuje? Gdy tylko poznamy wynik, chętnie udzielimy Pan...
@DCzywilski Dzień dobry, Panie Dariusz, dziękujemy za wyjaśnienie. Już odpowiedzieliśmy na Pański/Pani komentarz dotyczący aplikacji i bylibyśmy wdzięczni, gdybyśmy mogli utrzymać wszystko w tym samym wątku. Prosimy o odpowiedź na to e-mail, a z przyjemnością będziemy kontynuować pomoc w ...
@DCzywilski Hi Dariusz, thank you for sharing your phone, app version, along with the screenshot. Could you please let us know if you’ve had a chance to try the steps we suggested above? If so, is the issue still occurring? Once we know this, we’ll be happy to guide you further. 👍^Nikita
@DCzywilski (2/2) If the issue continues, please DM us your app details, iPhone model/iOS version, and a screenshot of the “Launching app” screen. We’ll be happy to look into this further and do our best to get you back up and running. ^Nikita
Corinne Vigreux @CorinneVigreux
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