AC Group @ACGroupInt
We help you visualize your strategy, energize your teams to perform at the highest levels and mobilize them to action. Joined August 2012-
Tweets65
-
Followers12
-
Following45
-
Likes7
#SMFUSION had a blast talking about changing culture. Celebrate the average, not the hero! Sorry, Batman!
#SMFUSION Are you implementing a project or changing a culture? Check out session 303 today at 3! Do more with less!
Why is there never time to do it right, but there is always time to do it twice? Come figure it out with us! #SMFUSION Session303
Need quick ways to spur innovation and employee engagement? Come see us at breakfast session 07 "Leaders Are Readers". #smfusion
#smfusion Do More With Less! Easy to say, hard to do. We can show you how. Session 303 on Wednesday at 3:00!
#Fusion2016 most of us ready have a day job (or 2 or 3), and don't have time to build an ITSM program. We understand! Check out session 303!
70% of ITIL initiatives are unable to measure or demonstrate value (has been this way for 10 years). What can be done to fix this? #Pink16
More data was created TODAY than was created before y2k. 90% of all data was created in last 2 years. Wrap your head around that. #pink16
Martin Short's 9 categories of life are a great way to analyze where you are and where you want to go! #Pink16 #martinshort
What are the new concepts in Service Management? I'm hearing a lot of the same old, wrapped in new terminology. #Pink16
Today is the day! Session 604, 2:45 in Breakers EF. Visualize, Energize and Mobilize your way to a successful team! #HDIConf15
Are you going to the HDI conference in Vegas? We are! Check out our seminar on effective team building!
Having the best framework to work with is not enough. You have to know how to apply it to your organization before you can be successful.
If you know your customer, you won't need special gimmicks or games or articles to provide great service...you'll just know what they need.
Spend a day in the service desk...you'll never complain about escalated tickets again...you'll help fix it!
Need to know your customers' needs? Ask. Won't ask?....won't know.
Happy I came, sad it's over so soon. Had a blast, met some great people, can't wait to come back. #SMFUSION14
@AndieKis not trying to self-promote our session, but would love to meet you in person (session 803)...have enjoyed following your tweets

Int. Best Practice @IntBestPractice
2K Followers 3K Following Published by @TSO International Best Practice (IBP) is committed to bringing you guidance on #Agile #projectmanagement #ITSM and #Leadership #pmot
David Mainville @Mainville
2K Followers 2K Following CEO and co-founder of Navvia. Passionate about ITSM and Business Process Management Enjoy running, hiking, cycling, canoeing & camping.
Stacy West @Smpkrw
11 Followers 37 Following if you met yourself would you be friends with yourself?
Wendy Winters @deetndeedle
102 Followers 215 Following
ISM ITSM CSM Experts @ISM4IT
633 Followers 2K Following ISM helps customers grow their business with ServiceNow #ITSM #ITBM #CSM #ITOM #HR #IoT through Fritz© Framework for IT Success
MetricNet @MetricNet
1K Followers 871 Following The Global Leader in IT Service and Support and Contact Center Benchmarking, and Performance Improvement Consulting
ブルーD2 @smittyclan5
5 Followers 56 Following ブルーDです。 きらファン伝道師・マギレコとプリコネ少々 ◎同人サークル「でーぷブルー」 ※(予定)9/26〜28のどれかできらら展に行く 来年1/19こみトレ 3/2よんこま小町25かいめ (青空)blue-drat #ブルーD絵 #きらファン絵 #ひだまり絵
Fustbariclation @fustbariclation
2K Followers 5K Following Interested in life, philosophy, service governance, ethics, logic, science, rationality, mathematical modelling & psychiatry.
itSMF SouthAfrica @itSMFSA
759 Followers 893 Following The IT Service Management Forum (itSMF) South Africa is part of the world-wide movement supporting Service Management
kittychan12 @12kittychan
5 Followers 42 Following
Chris Williams @cmjwings
26 Followers 121 Following
OIPA @ohiocircuit
553 Followers 10 Following The Official Twitter of the Ohio Indoor Performance Association. We're also on Snapchat, Instagram, and Facebook.
Pink16 @20YearsPinky
77 Followers 47 Following Celebrate our 20th Annual International IT Service Management Conference & Exhibition with us February 14-17. #ITIL #ITSM #OCM #BRM #Pink16
Joe The IT Guy @Joe_the_IT_guy
7K Followers 85 Following Native New Yorker. Loves everything IT-related (& hugs). Passionate blogger & social media addict.
ISM ITSM CSM Experts @ISM4IT
633 Followers 2K Following ISM helps customers grow their business with ServiceNow #ITSM #ITBM #CSM #ITOM #HR #IoT through Fritz© Framework for IT Success
Matt Hooper @VigilantGuy
3K Followers 211 Following Works @dynatrace - Investor @UIBGlobal @TheFutbolCoin Crypto, enterprise tech, ITSM DevOps, wannabe KiteSurfer, Bostonian
MetricNet @MetricNet
1K Followers 871 Following The Global Leader in IT Service and Support and Contact Center Benchmarking, and Performance Improvement Consulting
Roger K. Williams @RogertheITSMGuy
268 Followers 126 Following Research Director at Gartner, big thinker at home. Views expressed are strictly my own.
Mid-Ohio HDI @MidOhioHDI
120 Followers 58 Following
HDI Atlanta @HDIAtlanta
219 Followers 145 Following Providing high-quality professional development opportunities to IT service and support professionals in Atlanta.
HDI Susquehanna Val. @HDISVC
151 Followers 63 Following Connecting you with other customer service and IT support professionals in Central PA
HDI New York City @hdinyc
190 Followers 22 Following A group of professionals directly involved in the business of IT Service Management (ITSM) in the greater NYC area.
ivanka menken @ivankamenken
2K Followers 524 Following Founder and CEO of The Art of Service, author of IT Service Management and IT compliancy books,blogger (http://ivankamenken.com), wife and mum!
Gartner @Gartner_inc
426K Followers 20 Following We deliver actionable, objective insights that drives smarter decisions and stronger performance. #GartnerNewsroom Community guidelines: https://t.co/YoE73lZcqR
Matt Laurenceau @matt_L
3K Followers 528 Following Engineer / Customer Experience Consultant / Social Business Evangelist. Volunteering for @PolytechAlumni Food, but no wine.
itSMF SouthAfrica @itSMFSA
759 Followers 893 Following The IT Service Management Forum (itSMF) South Africa is part of the world-wide movement supporting Service Management
HDI First Coast @HDIFIRSTCOAST
74 Followers 30 Following HDI First Coast Chapter of Jacksonville, FL
erikaflora @erikaflora
5K Followers 4K Following Co-founder & CEO @Beyond20. Helping organizations Change Work Life. Lead Editor/author ITIL 4 "Digital & IT Strategy". Reader. Latina. Improv performer.
Glenn O'Donnell @glennodonnell
4K Followers 537 Following VP & Research Director at @Forrester always pursuing new ideas; #Automation; #Operations; #Geek; #Love2Learn; #HamRadio nut (@K3PP); #biker
Robert Stroud CGEIT C... @RobertEStroud
6K Followers 4K Following Chief Product Officer @Xebialabs #DevOps #BizDevOps #CICD #K8s #ARA #Agile #Cloud #CIO Former Principal Analyst @Forrester •Past ISACA Intl Chair •Tweets my own
HDI Capital Area @hdicapitalarea
207 Followers 129 Following HDI Capital Area Local Chapter is a non-profit chapter of HDI serving the DC metro area.Kory G. Smith @korygsmith
407 Followers 224 Following I help IT work better together so that we can better enable the business - the reason why IT exists at all. Currently at Salesforce https://t.co/fejuSwjpAf
HDI Gumbo Chapter @HDIGumbo
64 Followers 17 Following Becoming the leading resource in Louisiana for the IT support and service industry
Angie Chaplin @angiechaplin
5K Followers 4K Following Alcohol-Free Author & Leadership Expert @ The Way Onward | Nonprofit Founder @ Brave Leadership | Speaker @ Mindful Leadership | Mom @jchappy28 & @jchappy00
HDI South Florida @HDI_So_Florida
237 Followers 17 Following HDI South Florida serving Dade, Broward, and Palm Beach County
ITSM ExtremeMakeover @ITSMExtreme
286 Followers 17 Following Join partners @theitilexperts @hornbill_sys @LoyalistCS @ThinkHDI @gamingpaul and @TSOSolutions as they work together to bring #ITSM change to UTHSC!
Mark Sanborn @Mark_Sanborn
23K Followers 286 Following Inspirational leadership keynote speaker and best selling author. Learn how to lead the future workforce now (new research based presentation).
San Diego HDI @SanDiegoHDI
50 Followers 1 Following An local expert user group for support professionals.
Chicagoland HDI @ChicagolandHDI
238 Followers 153 Following Sweet Home Chicago! Our goal is to provide timely and useful information to our membership that will result in their ability to better support their customers.
San Francisco Bay Are... @sfhdi
182 Followers 37 Following A dynamic IT service management & support community meeting regularly to share ideas, best practices, educate & build relationships. #ComeNetworkWithUs #sfhdi
Riitta Raesmaa ❤️... @Raesmaa
9K Followers 6K Following Entrepreneur, AI Mentor. I ❤️ helping Knowledge Workers. Exploring the intersection of people, tech & biz. #FutureofWork #WomanInTech #SaaS
Global Knowledge, a S... @GlobalKnowledge
130K Followers 12K Following Equipping you with the skills to succeed. IT & business training, featuring AWS, Cisco, Microsoft, VMware, cloud, cybersecurity, DevOps & project management.
itSMF USA @itsmf_usa
5K Followers 635 Following US chapter of the IT Service Management Forum. We are volunteer-led, vendor-neutral, & dedicated to the promotion of Service Management. Connect. Learn. Grow.
HDI Team @ThinkHDI
6K Followers 515 Following We’ve stepped away from X to shift our focus on other channels! Subscribe to our newsletter to keep in touch: https://t.co/vV798TOCAA