Alan Graham @Alan_Graham_BPO
Director & CCO Mindpearl Group. Delivering quality CX from Fiji, Malaysia, Peru & South Africa. mindpearl.com South Africa Joined January 2014-
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Thanks to all participants and panelists for their insightful contributions during the recent on-line event weighing up some of the benefits of #BPO to #Fiji compared with the Philippines: for further details - just click this link: linkedin.com/posts/matchboa…
Not just an island paradise! - for 61 Facts about Outsourcing to Fiji - this article from Matchboard is worth a read: matchboard.com.au/61-essential-f…
South Africa awarded Top 2021 Most Favored Global Offshore CX Delivery Location ow.ly/Cr1z50Ek3Bd
Check out this link to see how Fiji are planning to counter the 'hit' driven by Covid on Tourism and promoting their BPO and Outsourcing Services capabilities: miragenews.com/fiji-puts-plan… #Mindpearl #Fiji BPO
I'm going to CEBIT Australia, 29-31 October 2019. If you use tech, you should join me for 3 days of conferences, networking and the best exhibition in the industry! app.ingo.me/q/ahd7a .
I'm going to CEBIT Australia, 29-31 October 2019. If you use tech, you should join me for 3 days of conferences, networking and the best exhibition in the industry! app.ingo.me/q/dhd7a
I had the opportunity to chat with @markhillary #CXFiles podcast on how Mindpearl services its travel customers and how this influences the Customer Experience. #BPO #customerexperience #travel #services cxfiles.libsyn.com/alan-graham-mi…
Great session in Melbourne today discussing Emerging BPO destinations - thanks to all attendees #Matchboard #iSelect #Mindpearlfiji
Thank you for the feature @sun_fiji on our winning the"Excellence in Ecommerce Award" at the Prime Minister’s International Business Awards. ow.ly/zpQQ50f94pS
We have opened our first office in Essen Germany. Another step in expanding our global footprint. #Mindpearl
Outsourcing customer service can save you costs, but quality cannot be an afterthought. Our locations = #Quality ow.ly/CLDz30cBTY1
Don’t leave your customer service in the wrong hands. Contact us to find out more. ow.ly/yFcr30cBSWo #CX #QualityService
Watch a virtual tour of our international contact centre in Suva, Fiji. ow.ly/9cNj30csCMV #AUS #NZ
Multilingual Call Centres Mindpearl can help with Multilingual support. ow.ly/81Tv30csyI4 #MultilingualCallCentre
@DcssGroup thanks for connecting. Be sure to connect to @MindpearlGroup and keep up with the latest BPO news here - ow.ly/ULtA30aWOA1
@susmita_shan; @agmuntean: @MSFT_Business; @alex_gagliano Thanks for connecting - read my latest blog - ow.ly/78iv30aA3hc
The Business Continuity Planning that we offer has provided our clients with major benefits - find out what they are ow.ly/ThSI30av4fK
Many global brands are now outsourcing to Fiji – EOA’s Offshoring Destination of the Year 2014 - Mindpearl, Fiji. - ow.ly/PLyf30av3hF
Poor Customer Experience has a major impact on #retailers - find out what the impact is - ow.ly/lqLj30av1Kg improve #cx now!
Mindpearl in Partnership with Mindtribes & Santa Fe Wridgways Wins First Runner-up for Best Improvement Project - ow.ly/93d430ab7rF
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@MindpearlGroup @Alan_Graham_BPO Looking good! x.com/fintechf/statu…
New post: CC Expo: Alan Graham, Mindpearl goo.gl/aoDaKj #FintechFinance
RIGHT NOW: There are more than 500,000 job openings in IT. Let's train more workers for them → wh.gov/TechHire
RT @Alan_Graham_BPO: We are very proud to have won 2 #EOAawards tonight! #EOA @thenoa #BPO #Offshoring #Outsourcing ow.ly/i/6bX4w
RT @NICE_Enterprise 10 top tips for customer experience process improvement bit.ly/1lUp7f7 via @Alan_Graham_BPO #custexp #CEX
@Alan_Graham_BPO -looks great, keep us updated with the good stuff happening there!
A big congratulations to @FijiAirways for winning two awards! We love the Fijian service and friendly Bula smiles ow.ly/tLpfg