Ally Care @AllyCare
The customer service team for Ally customers. We’re here on Twitter to help 9 a.m. – 5 p.m. ET M-F. ally.com Anywhere We Can Help Joined May 2010-
Tweets17K
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Followers6K
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Following230
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Likes4
We’re back up and running again. We’re so sorry about the disruption. Log in to your account if you haven’t already – everything should be just as you left it.
We’re aware that some customers are experiencing intermittent login issues, and our team is working to resolve this as quickly as possible. We understand your frustration, and apologize for any inconvenience! Please try back later today.
If you've been affected by Hurricane or Tropical Storm Ian and need help, please contact us at the numbers below. Stay safe 💜
We're closely monitoring Hurricane Ian as it makes its way towards Florida. Please stay safe, and if you need help, contact us at the numbers below.
We're currently experiencing longer than normal wait times. We appreciate your patience as we work to assist all customers.
Hi, we've shared this with our team, and someone should be reaching out soon. ^MG
You may have trouble loading some of our services right now. We’re working on it, and we’ll have everything back up and running as soon as possible.
Our customer service team is behind on calls today. We’re doing our best to catch up, but if it’s not an emergency, call back later in the week if you can. You can use our online services or try chat in the meantime.
We’re back up and running again. We’re so sorry about the disruption – one of our service providers had an issue that impacted our online services as well. Log in to your account if you haven’t already – everything should be just as you left it.
We know there’s a problem showing (some of you) all your account info right now. We’re so sorry about the disruption – an issue with one of our service providers impacted our online services as well. Rest assured, your accounts are here. We‘re on it.
Due to the unprecedented volume that challenged our platforms last week, our team upgraded our systems to better accommodate this level of activity. We give you our word we are working around the clock (24/7) to prevent further disruption.
We’ve received reports about some Ally Invest account owners showing inaccurate holdings. We understand your frustration, and we’re working on this. Please check back later.
We’re aware that some Ally Bank and Ally Invest customers are experiencing intermittent login issues, and our team is working to resolve this as quickly as possible. We understand your frustration, and apologize for any inconvenience! Please try back later today.
We're actively working on an issue that's preventing some Invest accounts from loading on the Snapshot. In the meantime, if you need to access your Invest accounts, use the shortcut here: ms.spr.ly/6016pQLFC We apologize for any inconvenience!
Ally Bank and Invest customers may have trouble loading some of our services right now. We’re working on it, and we’ll have everything back up and running as soon as possible. Please try again later. We apologize for any inconvenience and appreciate your patience!
Paying off your auto contract should be celebrated, not stressed over. Our new Title Tracker tool can help you easily keep track of where you are in the process of obtaining your title or lien release. ms.spr.ly/6019TtIUc
We're committed to doing what we can for those impacted by the fires on the West Coast or Hurricane Sally in the Gulf Region. If you need help, please call us at the numbers below.
We're committed to doing what we can for those impacted by Hurricane Laura. If you need help, please call us at the numbers below.
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@CBSSports @AllyCare Thank you for your supported #WomensSoccer⚽️❤️⚽️❤️⚽️❤️🏆 #NWSLChampionship
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