Ask Capital One UK @AskCapitalOneUK
Tweet us for help with your account. We’re here 9am - 5pm Mon-Fri 👋 Need us on a bank holiday, or outside of these hours? Give us a ring https://t.co/rRfQ6kaoJ8 Joined November 2012-
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Our Social Media team is taking a short break today 🎅 If you need us urgently, give us a call using the number on the back of your card ❄️
Our Social Media team will be taking a short break over the bank holiday weekend and will be back to help with your queries on Tuesday 30th August☀️In the meantime, please send us a Secure Message online or give us a call using the number on the back of your card if you need us!
📣 Our Social Media team will be taking a break over the bank holiday weekend. Please send us a Secure Message online or give us a call using the number on the back of your card if you need us! 🌸
Our Social Media team will be taking a break over the bank holiday weekend 🐰 Please send us a Secure Message online or give us a call using the number on the back of your card if you need us! 🐥
There are tech problems with our app and payments systems at the moment - sorry! Best to hold off calling us right now if you can, as wait times are longer than usual. We're fixing things as quickly as we can. We'll let you know when it's all back up and running.
FYI 📢 we're taking a break from social media over the next few days. Send us a secure message online or give us a call if you need to get in touch.
FYI 📢 we're taking a break from social media over the next few days. Send us a secure message online or give us a call if you need to get in touch.
FYI 📢 Laura and Adil from our social team will be taking a break from 24 December until 4 January. So things might be a bit quiet here right now! We’re still here if you need us. Send us a secure message online or give us a call. More info here capitalone.co.uk/support/contac…
If you are on a call with our customer service team at 11am today, they may pause to take part in the two minute silence for #RemembranceDay. Thank you for your patience and understanding. #WeWillRememberThem
Our five-star rated app is the quickest and easiest way to do pretty much anything on your account. Search for ‘Capital One’ in your app store to download.
You’ve been using our mobile app and website, rather than calling us. This means we’re helping our more vulnerable customers, more quickly. We really appreciate it and it really helps. Thank you.
To those who have made and continue to make incredible sacrifices for our country - thank you. #neverforgotten
Just have to say what an amazingly kind gesture from @CapitalOneUK especially Laura! Had money stolen from my credit card, was very upset Laura & her team went above & beyond to make sure I was ok & this morning, these were delivered with an apology. Thankyou so much!
We’re here to help. Visit our website to find out how we could support you during the coronavirus outbreak capitalone.co.uk/coronavirus
Our call centres will be closed on Sunday. We'll be back on Monday. You can still contact us by sending a secure message through your online account. Or use the Capital One app to manage your account. Find out more on our website capitalone.co.uk/coronavirus
To protect our staff, we’re closing our call centre for one day this Sunday. You can still get in touch by secure message through your online account. Don’t forget you can make payments and manage your account with our 5 star mobile app too. Find out more: capitalone.co.uk/coronavirus
Sorry if you're struggling to reach us. Please send us a secure message via your online account if possible. Thank you.
Sorry, we're unable to take calls tomorrow (22.03.20). Please use digital service channels or call us next week. Thank you for your patience during what we know is an unsettling time.
We're sorry our call wait times are longer than usual. Please find more ways to reach us and other updates here: capitalone.co.uk/coronavirus
We’re here to help our customers impacted by the Covid-19 situation. For guidance and information please visit: capitalone.co.uk/coronavirus
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@AskCapitalOneUK Thanks for the response, hopefully fixed soon!
@AskCapitalOneUK No problem thanks for the reply 🙂
Excited to have you as parters @CapitalOneUK #wearetechwomen #womenintech
We are so happy to announce @CapitalOneUK as our new #WeAreTechWomen partner! 💡🙌🔎 We're so proud to partner with some brilliant organisations committed to supporting #WomenInTech. 👏 Read more about our partners here now: buff.ly/30xC2Cc
@AskCapitalOneUK Thanks Laura yes I managed to get on and pay thank you
Thank you to our partners @CapitalOneUK for supporting us as their Charity of the Year by lighting our tower blue 🌟 They have lit the tower to show their solidarity for our team who are providing care for people in our community 🌌 We couldn’t do what we do without you 🙏
@CapitalOneUK A huge thanks from everyone here at @Rethink_! That money will be supporting people severely affected by mental illness - we really appreciate all your hard work 💙
Awwww Luna wants to thanks the super lovely Laura @CapitalOneUK for trying to sort our problem out ... we have a smile now x
@CapitalOneUK thanks so much for raising such a phenomenal amount💚. Best wishes, Rach.
@CapitalOneUK are cooking another 6,000 meals! 👏 We are delighted to announce that the team at Capital One's e@t restaurant have pledged to cook and self-fund a further 6,000 meals for those in need across Nottingham 🙌 Please donate today - bit.ly/okJustGiving
@harleyjaetrust and @CapitalOneUK This is everyone in the break room @PCCUatNCH! Thank you so much for the wonderful massage chair and foot spa. Much needed self care whilst at work. #wellbeing #breaktime
Congratulations on reaching the 5,000 meal milestone, @CapitalOneUK 🙌 Their e@t restaurant have just delivered the latest meals of their self-funded pledge. 5,000 people in need across Nottinghamshire will receive a free meal 👏 Donate today - bit.ly/okJustGiving
Here’s some of my new @CapitalOneUK colleagues, showing support to some of my old #NHS colleagues!
Feeling very fortunate to work for such a great company that supports and encourages remote working and wellbeing during these trying times! @CapitalOneUK
Took a bike ride past the office today to check our #ThankYouNHS flags out! @IAmCapitalOne @CapitalOneUK #lifeatcapitalone
@AskCapitalOneUK Have sent this in, thanks for the response so far.
@CapitalOneUK brilliant customer service as always tonight. Thankyou.
@deejayhome @AskCapitalOneUK @SuzieSConsult CLEAR BROWSER CACHE AND IT WORKS AGAIN (not cookies)
@CapitalOneUK the cached web content not cookies/sitedata
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