BGSU ITS @BGSUTechSupport

Establishing and supporting an environment in which the application of technology enhances and improves teaching, learning, research & university operations. bgsu.edu/its.html 110 Hayes Hall Joined May 2013

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BGSU ITS @BGSUTechSupport

3 weeks ago

ITS is hiring student staff to start working this Fall Semester! Our three teams hiring are Asset Management, Desktop Support, and Student Support Services. For more information or to apply, visit bgsu.edu/its/workoncamp….

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BGSU ITS @BGSUTechSupport

4 weeks ago

What are you waiting for? Stop by the ITS table at Campus Fest today from 1:00 to 4:00 pm. Come grab some ITS swag, learn some helpful tech tips, and learn more information about student staff hiring for the fall!

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BGSU ITS @BGSUTechSupport

a month ago

Welcome back, @bgsu Falcons! We wish you the best of luck with your first week of classes. Talons up!!

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BGSU ITS @BGSUTechSupport

6 months ago

The Information Technology Services Service Desk team is hiring student staff to work this spring/summer! The application is open until midnight April 19th. Interviews will begin once the application closes. The pay rate is $12/hour. To apply visit bgsu.edu/its/workoncamp….

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BGSU ITS @BGSUTechSupport

6 months ago

The @bgsu ITS Asset Management team is looking to hire student staff to begin working this spring/summer! The application is until midnight tonight, with interviews taking place shortly after the application closes. Pay rate is $12/hour. To apply visit bgsu.edu/its/workoncamp…

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BGSU ITS @BGSUTechSupport

7 months ago

Book an ITS hands-on-support sessions for wireless troubleshooting, device repair drop-off/pickup & in-room (Residence Hall) device troubleshooting. Just visit bgsu.edu/its/support/ha…. Some appointments require an ITS ticket; please contact ITS prior to booking.

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BGSU ITS @BGSUTechSupport

7 months ago

Having tech issues? Try checking our knowledge Base (KB) at bgsu.edu/its/kb to see if you can help yourself! No interaction is required & you can troubleshoot issues on your own. These KB’s have BGSU-specific info & can answer your frequently asked questions.

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BGSU ITS @BGSUTechSupport

7 months ago

Have questions about BGSU technology? Give ITS a call at 419-372-0999. All password and account issues MUST be handled over the phone. Call ITS to talk to a real person about your technology questions! Please note - wait times for phone calls are often longer than chat.

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BGSU ITS @BGSUTechSupport

7 months ago

Having tech issues? Try ITS Chat! ITS Chat is a chatbot available 24/7. You can start a chat from any device and get an instant response! If the bot can't answer your question you will be connected to a live agent (during opening hours). Try ITS Chat at ITSchat.bgsu.edu

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BGSU ITS @BGSUTechSupport

7 months ago

Happy Presidents’ Day and welcome to all of our #BGSU #FutureFalcons & families visiting campus today. Be sure to stop by our booth for some great BG swag and information on our IT services!

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BGSU ITS @BGSUTechSupport

8 months ago

We are looking to hire student staff this spring to join the Service Desk, Desktop Support and Classroom Technology Services Teams. Hurry - the application closes tonight! Starting pay rate is $12 an hour. For more information, or to apply, visit bgsu.edu/its/workoncamp…

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BGSU ITS @BGSUTechSupport

11 months ago

Thank you for following along with us for Cybersecurity Awareness Month! Remember, it is important to be cyber safe all year long! Details on all of the tips we posted throughout October are available on our website here: bgsu.edu/its/infosec/cy….

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BGSU ITS @BGSUTechSupport

11 months ago

Cybersecurity Awareness Month – Tip 4: Update Software. If you see a software update notification, act promptly. Better yet, turn on automatic updates! Update the OS on your mobile phone, tablet & laptop (personal and University–owned)., update apps & web browsers on all devices

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BGSU ITS @BGSUTechSupport

11 months ago

Tip 3: Enable Multi-factor Authentication. You need more than a password to protect your online accounts, & enabling MFA makes you significantly less likely to get hacked! BGSU uses Duo MFA to protect your valuable information! @CISAgov @bgsu

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BGSU ITS @BGSUTechSupport

12 months ago

Cybersecurity Awareness Month – Tip 2: Use Strong Passwords. It can take an experienced hacker as little as 30 seconds to crack an 8-character pwd. Pwd length and complexity requirements help prevent your pwd from being guessed and you should use unique pwds for every account!