British Gas Help @BritishGasHelp
Need some help? Try our Help & Support pages at https://t.co/6d1KvkPEBu or send us your question. britishgas.co.uk Joined December 2011-
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@loulou_wilson Thank you Louise, we will get back to you as soon as we can.
@kaliahoreos @John_B58 Hi Kirsten, I’m so sorry to hear about your partner. If they would like to reach out to us, we would be more than happy to look into this for them. ^Wayne
@John_B58 Hey there, you're through to Danielle. This doesn't sound good. Can you please send us a DM with your full name, address and email for me? I'll look into this further for you. Thanks, Danielle.
@abikolliari Hi Abi, we're looking into this now for you and we have sent you a reply via DM. Thanks Adele
@kaliahoreos Hi Kirsten, I'm sorry to hear of the error that has occurred for your Fiancé. If she needs any help with this? Please ask her to pop us a DM with her full name, address and email. ^Kev
@organalovebot Sorry, it doesn't look like the DM invitation link to the British Gas official page was sent with my last message so here it is. ^Steve x.com/messages/compo…
@organalovebot Hi there, 👋🏼 my name's Steve in the British Gas Home Energy team here on Social Media. Please drop me a DM with your full name, full address and email address so I can take a look. Thanks, Steve
@JBlue26 I'm sorry to read this, so we can assist you further with your query please can you send us a DM with your full name, full address and email for your account please ^James
@beck5ter Hi Jason, that's not good to see. We can check this on your account with you, please send through a private message with the full name on the account, the full address and either an email or contact number used on the account. Thanks, Anthony.
@loulou_wilson Hi Louise, We're sorry to hear o the experience you had. If you'd like us to look into this for you. Please pop over a DM with your full name, address, email and details of the person/time that came to the door. ^Kev
@ManiacSpaniel Hi Kate, glad to hear your computer was able to get the switch sorted. If you need any further help please pop over a DM with your query. ^Kev
@NessaWS Good morning Vanessa, we can generate a code for him to pick up a new key, if you're able to pass this on to him, please feel free to drop us a quick DM with your full address and email and we'll get back to you ASAP! ^James
@ChrisSigsworth @BritishGas Thanks for the feedback. We're sorry the timing of the text disturbed you. We'll make sure this is passed on to the relevant team. 💙
@classiccarguru1 @BritishGas @pmorganbentley @ofgem @EnergyOmbudsman @BBCWatchdog @BBCPanorama @WhichUK Hi Darren, I'm sorry to hear about this. Please send me a private message with your details, and I'll be happy to investigate this and have the call reviewed. ^Wayne
@classiccarguru1 @MartinSLewis @MoneySavingExp @itvMLshow @mmhpi @BritishGas Afternoon Darren, you're through to James. This isn't great to hear & I can look into this further for you. Can you please pop over a DM with your full name, address and email for me? Thanks, James
@MorganMF9867 @ofgem Hi Mark - if you could pop us a private message, we can take a look at the account and get an update for you.
@MorganMF9867 @ofgem Hi Mark, I'm so sorry to hear that you're still chasing this. Please feel free to send us a private message, and we'll be happy to take a look and see if there's anything we can do to help. ^Wayne
@BlossomSea83 @BritishGas Hi Blossom - I'm sorry to hear you're waiting on receiving your credit. If you'd like us to take a look into this for you here, could you please send us a DM?
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