Consumer Policy Research Centre @CPRC_research
Consumer research with impact. Consumer Wellbeing. Technology Transformation. RT ≠ endorsement @[email protected] cprc.org.au Melbourne, Victoria Joined March 2011-
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📢 New research with #TenantsVic : Setting the Price Victorian renters face unpredictable & often high rental increases — from 3% to 50%+ in a year — with no transparent system behind the decisions. Read more 👉 cprc.org.au/report/setting… #Housing #Victoria #Research
🛠️ Fix it or forget it! Join our live chat on how repairability labels could work in 🇦🇺 — and what we can learn from 🇫🇷 France’s repair index. 🗓️ 9 Oct 25 | 5PM AEDT 📝 Register now: cprc.org.au/event/fix-it-o… #RightToRepair #Sustainability #CPRC
The Commonwealth Bank's $10.25 billion profit is salt in the wound for the approximately 2.2M people on low incomes who were unfairly charged excessive fees by the bank over years. Excessive profits at the expense of the most vulnerable: ow.ly/WeUl50WPgS6 #CBAFeesScandal
New CPRC Research: Life in Residential Parks reveals key insights: 65% love their community, but 41% face management issues. Get the details here: cprc.org.au/report/life-in…
Subscriptions should be as easy to cancel as they are to start. But too many businesses use deceptive tricks to make services hard to cancel, confuse consumers and keep the money coming in. ACCAN has joined with @SenatorPayman and the @CPRC_research to call for an end to these…
🌏 Join us as a Philanthropy & Grants Lead at CPRC! Drive change, secure funding, and work flexibly in Melbourne. 🟢 Apply now: ow.ly/18Zp50WmKwe #PurposeDrivenWork #Grants #Philanthropy #FundraisingJobs #MelbourneJobs #ConsumerRights #SocialImpact #NonProfitCareers
📢 Our Seeing Green report reveals top terms in environmental ads: ✅ Clean ✅ Green ✅ Sustainable ✅ Eco ✅ Recyclable. But they can mean... anything. See full report: cprc.org.au/report/seeing-… #Greenwashing #DigitalAds #SustainabilityClaims
Optus Sport refunds should match payment method says @__chandnigupta . Unfair hoops for refunds! 📰 Full article by #EelemarniCloseBrown and #CaitlinCassidy via @GuardianAus theguardian.com/business/2025/… #ConsumerRights #DigitalPayments #RefundFairness #CPRC #OptusSport
💚 Just add green? Companies use nature tones (earthy beige, flora green, ocean blue) to suggest eco-friendliness, even without real sustainability. How can we spot #Greenwashing vs. genuine green marketing? #ConsumerPolicy See full report here: cprc.org.au/report/seeing-…
🚀 Join CPRC as our Philanthropy & Grants Lead! Build partnerships, shape policy & create fairer markets for all Australians. Flexible, impact-driven role in Melbourne. Apply via EthicalJobs! 👉 ow.ly/Fzv950WmKr4 👈 #NonProfit #Fundraising #ImpactWork
This piece by @barry-Young highlights a key consumer protection principle: giving people actual tools to manage their data, not just lengthy terms and conditions. Real privacy means access and control, not hidden settings. 🔗 ntnews.com.au/business/stock…
Compelling read by Madison Griffiths at @Crikey on how AI's 'sycophantic' design - built to agree with users rather than challenge - can create consumer risks which we are beginning to see 🔗 crikey.com.au/2025/06/27/cha…
🏡 Facing a rental dispute? Get free help with bond, rent, repairs, or compensation issues! Find support at
📣 You’re invited! Join us for the launch of the First Nations Digital Inclusion in Western Sydney report — a powerful study exploring the digital experiences of Indigenous peoples in one of Australia’s fastest-growing and most diverse regions. 🗓️ Date: Wednesday 16 July ⏰…
EOFY sales are here! 🛍️ Learn how #DarkPatterns affect your shopping with @ChandniGupta on #TheBriefing. Don’t fall for fake urgency! 🎧 Listen here: articles.listnr.com/news/experts-w… #EOFY #ConsumerProtection #DigitalDesign #CPRC
🎮 Big news! @acccgovau 's Digital Platforms report is out now. 🙌 Australian gamers deserve better protection. Our full statement here: cprc.org.au/release/cprc-w…
40% of Australians struggle with energy bills. ⚡ ENGIE ranked lowest for support. Read more: 📖 lnkd.in/gfCPHFYu #EnergyJustice #HardshipSupport #ConsumerRights #EnergyAffordability #CPRC #FinancialCounselling #PolicyReform
Consumer Action Law Centre's chief executive @steph_tonkin said junk insurance, by its nature, is hidden, harmful and of poor value and the policies wrongfully enriched corporations at the expense of customers. @FCAupdate @natdebthelpline @InsuranceWeek abc.net.au/news/2025-06-1…
🎧 Dark patterns are everywhere—and it’s no accident. In this must-listen @mi3 podcast, @ChandniGupta unpacks how behavioural economics is being weaponised to manipulate. AI could worsen it—but legal reform is coming. 🎙️ Listen: ow.ly/ofia50VZKcW #DarkPatterns #CPRC
Dark patterns are everywhere—and Australians are at risk. @Choice covers our report Made to Manipulate led by @__chandnigupta via her #ChurchillFellowship. Time for stronger laws + bold action. Read more by @andykollmorgen: bit.ly/3yJfKXX #DarkPatterns #CPRC
Gerard Brody @gerardbrody
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