Chalkboard Support @ChalkboardHelp
Official Support Account of @ChalkboardHQ & @ChalkboardPicks 📲 For quickest response times, use the link below to speak to a live representative! helps.chalkboard.io/en/ Joined August 2023-
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We are back up and running now 👍
We’re currently down for planned maintenance while we make platform improvements. 🛠️ Sorry for the inconvenience, we’ll be back in action before tip-off today. 👍
🛡️ PICK PROTECTION 🛡️ If Carson Beck does not return in the 2nd half, his pregame ⬆️ picks will be marked VOID 🤝
🛡️ VOID ANNOUNCEMENT 🛡️ All Christian McCaffrey ⬆️ picks will be marked VOID due to his 1st half injury tonight.
If you used this week’s New User Special on CMC ⬆️ 0.5 rush yards, your pick will be marked as a win despite his DNP status for tonight’s game. ✅
MLB Live Lines are temporarily down as we investigate a minor bug. We expect them to be back up and running shortly. 🛠️
The issue has been fixed. Apologies for the temporary inconvenience! 🙌🏻
The issue has been fixed. Apologies for the temporary inconvenience! 🙌🏻
We are aware of a geolocation bug that is not allowing users to successfully place entries at the moment. Team is fixing as we speak. Will provide an update once it is fixed.
We know you've been waiting... Chalkboard is now available for ANDROID users! ✅ Download on the Google Play Store now: play.google.com/store/apps/det…
We’re aware of the issue with the grading of the Richmond vs. St. Joes NCAAB game this afternoon. Team is fixing as we speak! Sorry for the temporary inconvenience. 🤝
🛡 INTRODUCING SHIELD PLAY 🛡 Win your entry even if one or two picks miss! Our new Shield Play payout option allows you to play it on the safer side and protect your entry from bad beats. Entry went 4 for 5? Cash it. Available for all players and stats, including ALTs✅
We discovered a small bug from our recent update (related to games with late start times) that caused players from the BOS-SAC game to not show up on the board tonight. A fix has already been found and will be published in the morning. Apologies to our west coasters. 😔
Our data provider experienced a temporary outage. We’re back up and running now, but may need some time to catch up on grading for the early slate.
We’re aware of the incorrect scoring of Austin Ekeler receiving yards currently on the app & are fixing. Thanks for your patience. 🤝
We’re aware of an issue with DeAndre Ayton entries not being correctly graded as a DNP. Team is fixing now. Sorry for the temporary inconvenience.
✅ UPDATE: The Google bug should now be resolved. If you were logged out of your account at some point today, please try logging back in! As always, please reach out to our DMs or in-app support it you are still experiencing issues 🤝
✅ UPDATE: The Google bug should now be resolved. If you were logged out of your account at some point today, please try logging back in! As always, please reach out to our DMs or in-app support it you are still experiencing issues 🤝
We are aware of a backend issue that is giving users difficulty logging in. Team is aware & should be fixed shortly.
Due to a massive activity spike in the past few minutes, we are experiencing some delays in our in-app customer service Help Center. The team will get to all of your questions & needs ASAP! Thanks for your patience. 🤝
We believe this issue has been resolved. Any questions or support, please DM us or reach out via intercom in-app. 🤝
We believe this issue has been resolved. Any questions or support, please DM us or reach out via intercom in-app. 🤝
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