CisionSupport @CisionSupport
Ask us your @Cision technical questions! cision.com Chicago Joined April 2009-
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@Cision @AlexShapiroPR Hi Alex. Sorry for the frustration. Your best bet is to contact PRNewswire support at 888-776-0942.
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@Only_One_Veney Hi John, sorry for the mix-up! Please DM us your login info and we'd be happy to investigate why it recorded wrong!
@Cision @GeriRosman Please DM us your company credentials and a description of your issues and we'd be more than happy to help!
@HeySeto Great! It should just take a few days to get you removed from our database.
@HeySeto Sorry for the imposition! Just shoot an email to [email protected] and our research team will be happy to remove you!
@RUdowitz So sorry to hear it. Please DM us your Login credentials (company, user, pw) and we'll get you up and running!
@Cision @Inkshares Feel free to DM us the login credentials you're using and we'll be happy to investigate!
@Cision @dansevigny Let us know if you continue to experience anything strange!
@Cision @CasterPete We experienced an outage yesterday that seems to have been resolved. Let us know if you still need anything!
@Cision @BklsweetMedia We do have some reports of slow servers this morning. Our Operations team is working to resolve the issue!
@eefarris Thanks for reaching out! It's [email protected] which will go to our database research team.
@hollyjcurtis Hmmm, see if cisionpoint.com works for you and let me know if you're still having trouble!
@hollyjcurtis Sorry to hear you're having trouble! Can you DM me your company login name and what happens when you try to log in?
@SusiePlascencia Sorry to hear that! Please DM us the specifics of the situation and your account info and we'll see what we can do!
@sheenamarie02 @Cision sorry about that. if you're still having issues, please let us know!
@sheenamarie02 @Cision Sheena, if you can DM your company login name, I'll be happy to get someone on he CSE team to help!
@BigRedCeej @Cision whichever is most convenient for you!
@BigRedCeej @Cision Correct! If there are specific outlets you believe are redundant, send a list of them our way so we can investigate
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