Andrea Schumann @ClientCactus
Spotlighting great customer service and offering entrepreneurs tips on improving their customer service and building client relationships. ClientCactus.com Missouri Joined October 2011-
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Andrea Schumann retweeted
Syria/Iran claim they built weather weapon to attack NY, Hurricane Sandy. We need Austin Powers, who better to uncover make believe weapon?
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Andrea Schumann retweeted
Thanksgiving is for thanking, not shopping. We open 6am #BlackFriday w/hundreds of amazing deals jcp.is/U41MxD
Andrea Schumann retweeted
Best companies are both customer-centric & employee-centric. Yes, it's hard to implement, but nobody ever said being best is easy. #custserv
Andrea Schumann retweeted
Maybe the union destroyed Hostess to help Michelle Obama get rid of Twinkies and HoHo's
McDonald's starts to count calories. Will that turn away customers? ow.ly/dK1CD
Businesses need to get to know their mobile customers: ow.ly/dK1AB
How to design a successful customer satisfaction program: ow.ly/dK1zx
Yes, you can get your customer to help YOU provide great customer service: ow.ly/dK1xT
Wow - 44% of service organizations in the UK believe that as many as 50% of employees don't buy into the idea of service excellence.
Samsung Shares Email Address for Reaching Executive Customer Service: ow.ly/dK1vx
Zendesk receives $60 million in funding to revolutionize customer service: ow.ly/dK1ua
Something else the federal government can screw up: The Govt Customer Service Improvement Act: ow.ly/dK1sn
A loyal customer isn't always a happy customer: ow.ly/dK1qw
An excellent article on the customer service rep's point of view. Well done! ow.ly/dK1m6
Yep, I agree: Discover card has awesome customer service: ow.ly/dK1jt
iPad vs. Kindle: And the winner is ... ow.ly/dK1i7
What Makes Smartphone Owners Happy? ow.ly/dK1hm
Politics have no place in customer service: clientcactus.com/2012/09/15/pol…
RT @CyndyHoenig: Never burn bridges. Today's intern could be tomorrow's CEO. #prtips
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