Ends @ClosureExp
Over generations society has lost touch with closure. Critically impacting products, services and digital. - Book out on Amazon. https://t.co/HXqYl6KCat closureexperiences.com London, England Joined September 2013-
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Divorce Parties - “It shows you’re ready to embrace the next stage of your life and talk openly about what happened ... [and] celebrate the fact that you took action to end something that wasn’t working for you,” #Ends theguardian.com/lifeandstyle/2…
Fogcam ends ;( World's oldest webcam. bbc.com/news/technolog…
Why do we ignore the end of the customer lifecycle when building personas? asks @mrmacleod ow.ly/uG6v30oTWBg #marketing #custexp #CX
Wow! @mrmacleod discusses an often overlooked area of designing in the age of digitization, consumer end experiences. I look forward to incorporating this more holistic approach into my designs. #designthinking #humancentereddesign #Webexperiences #design link.medium.com/ZoTXuA7deX
Closure experiences: The importance of endings in the consumer lifecycle, by @mrmacleod ow.ly/RgEF30oBTcR #custexp #CX #custserv
The latest Ends article. @Adobe blog “The beginning is broken from the end. In its wake, consumption’s ills have grown. Across business sectors, we see the fallout of bad endings” Why You Should Design an Ending for Your Experience #Design #Ends theblog.adobe.com/user-offboardi…
Domino's offered Russians a lifetime of pizza if they got tattoos of the company's logo — and then it had to end the offer because too many people got inked businessinsider.com/dominos-free-p… via @BusinessInsider
BBC News - Bucket list for Finn, the Vermont dog dying of cancer bbc.com/news/world-us-…
Forced End of life. Smart home stupidity gerritniezen.com/smart-home-stu…
#canvasconf speaker @mrmacleod has launched the world's first #customer ending #business andEnd. focusing on #designing and delivering ends to improve the #consumer #experience. Take a look 👉 buff.ly/2M2gvZF
Me: GDPR…aargh! You: Joe! Stop. Please. Me: But, I have done all this work about endings and GDPR…aargh! closureexperiences.com/gdpr/ You: OK. Maybe I'll take a look, after ending these services due to GDPR waking me from my indifference to data. Me: Great! Re-Tweet if U like!
One of the first aircrafts to be designed with obsolescence in mind. airlines.iata.org/analysis/end-o…
GDPR...aargh! Consent and consent removal. Part 2/4 Considers the brand experience of endings, how the apparel sector gains from closure experiences, and how changes in consumerism will see the old school data hoarders die. closureexperiences.com/blog/2018/3/19…
Ends. Why they are critical to improving consumption. How many services have you started, designed, launched and built a customer base for? Do you have the same passion for ending them appropriately? - bit.ly/SDGC17playlist #servicedesign #sdgc17 with @mrmacleod
Speaking at SustainableUX this Thursday. Its a Free / Online conference. A great line up. 9:00-17:00 EST / 15:00-23:00 CET / 14:00-22:00 GMT Watch online. Get a ticket. sustainableux.com
Why are we so bad at finishing what we start? Can designing ends as carefully as we design beginnings help us solve society’s biggest challenges? @mrmacleod thinks so. @SustainableUX #sustainableUX sustainableux.com/talks/2018/mac…
Apple is largely regarded as the best in class for consumer experience. Yet it fails at providing an Off-Boarding experience to its consumers. In this article I highlight the missed opportunity in Ends! And make suggestions on how it can be improved. closureexperiences.com/tools-and-exam…
Spent last 6 weeks @hyperisland with @JennyTheolin. Setting brief around tech Ends / off-boarding. Great seeing the class of 30+ students take on ideas around endings. Some even implemented own company off-boarding experiences. Massive thanks to Jenny and Hyper Island.
We are looking for 2 UX design interns to join our team at Logitech Switzerland for a 6month (properly paid) internship starting feb/march 2018. Please get in touch or share this if you know someone who might be interested. Merci
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