Custom Learning @CustomLearningS
Joined February 2014-
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Ask engineering to rig IV Pumps to ring in the nurses station, not the patient's room#Quietatnight #HCAHPS #Always
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Create a simple signal to tell staff regardless of rank or station to "Tone it down" such as tugging on the ear #Quietatnight #HCAHPS
Manage #PatientExpectations by educating them about what noises are necessary in the hospital environment! #Quietatnight #HCAHPS
Want to improve #Quietatnight #HCAHPS? Install rubber bumpers on cabinet doors and other high traffic doors! Put soft rubber wheels on carts
Establish a Rest Period each afternoon, when hall lights are lowered and a special effort is made to allow patients to nap. #HCAHPS
Need to improve your #HCAHPS scores in your hospital? Start a 'Hush Campaign' with your staff #Quietatnight
"Learn one new idea every day, to make things better in a #Quiet way" - @BrianLeeCSP #HCAHPS #PatientExperience
WHAT? I CAN'T HEAR YOU! #Quietatnight Make sure to turn down the volume of call bells, pump monitors, & overhead paging #HCAHPS
#Quietatnight Best Practice: Close patient doors when vacuuming, waxing hallways, or using other noisy equipment. #HCAHPS
As a leader, the ability to role-model #Quietatnight behaviors is very important in improving your #HCAHPS scores
It's very simple: communicate with the patient! “I’m going to dim your lights and close your door so you can rest.” #Quietatnight #HCAHPS
Introduce a "Noise Hotline" for patients to report abnormally loud noise that cause disruption #Quietatnight #HCAHPS
Worried about noise at shift change? Here are some mind-blowing decibel-level facts! ncbi.nlm.nih.gov/pmc/articles/P… #Quietatnight #HCAHPS
Lower the lights at 9pm. This declares the end of visiting hours and the beginning of a "Quiet" evening. #Quietatnight #HCAHPS
#HCAHPS #Quietatnight education is important for patients. "These noises are necessary to provide you with the appropriate care"
The current #HCAHPS National Top Box Threshold for #QuietatNight & #Cleanliness is 63%...What's Yours? What can you do to improve it?
Use Intentional Rounding as a way to keep #Quietatnight a top priority for your hospital #HCAHPS #Always
Establish an agreed-upon non-verbal signal that sends the message from one associate to another, “Please lower your voice.” #Quietatnight
Use Visual Reminders for #Quietatnight #HCAHPS; Signs, placards, and devices such as #YackerTracker youtube.com/watch?v=WyssV2…
Collaboration is key! Work with Maintenance and Engineering to ensure equipment is #Quietatnight as can be. #HCAHPS
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