Dennis D. Mullert @DMullert
International business development leader, contact center expert, technology speaker, helps companies deliver AMAZING customer experiences! McKinney, Texas Joined May 2010-
Tweets18K
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For years, #AI has helped businesses automate, analyze, and improve efficiency. Tools like @Five9 AI Insights turn data into valuable intelligence. Learn how to do more with your data. #CX #TheNewCX livesocial.seismic.com/t1DqzM
@Five9 announced Spotlight for Five9 #AI Insights, a new offering designed to help companies utilize generative AI-powered insights, using Five9 Genius AI, & unlock the full potential of their customer interaction data. bit.ly/3RfKLmw #TheNewCX
#CX is evolving fast, and many brands are struggling to keep up. The key is a proactive approach: 1️⃣ Design frictionless experiences 2️⃣ Empower agents with the right tools 3️⃣ Leverage customer feedback Read on: #TheNewCX #AI @Five9 livesocial.seismic.com/tdCAzQ
We announced @Five9 Fusion for @Salesforce, an offering that combines Five9's real-time system of action with Salesforce's #1 #AI #CRM, to create a fully integrated, AI-elevated solution for customer experience. Read on: #PartnerPowered #CustomerExperience livesocial.seismic.com/tou-r8
🏆 @Five9 AI Agents won the 2025 Artificial Intelligence Excellence Award for Innovative #AI Products. Plus, Five9 GenAI Studio was named a finalist. Big thanks to @BigAwards for the recognition. #AIAwards #TheNewCX livesocial.seismic.com/tgUAvy
Kristine McNamee, VP Global Guest Contact Centers at @WyndhamHotels explores what #TheNewCX means to her and the power of customer experience personalization. Learn more about our customers' stories: bit.ly/44El9aQ #CustomerSuccess #PowerOfMore @Five9
📢 Big news: @Five9 announced Five9 Fusion for @Salesforce, a unified #CCaaS and #CRM solution. Read more via @cxtodaynews: #PartnerPowered #CustomerExperience livesocial.seismic.com/tLnkjG
This year's Customer Success Book you'll find real-world success stories from businesses that have embraced #TheNewCX—transforming contact centers, integrating AI, empowering agents, & delivering smarter, seamless experiences. #PowerOfMore @Five9 livesocial.seismic.com/tFepUA
Get ready for the next @Five9 #AIIRL tour stop in Raleigh, NC. Join us to hear real-world insights from experts at @Cresta, and @NM_Financial as they share real-world use cases, insights, & inspiration. Secure your spot: #TheNewCX #CustomerExperience livesocial.seismic.com/togmlE
@TDSYNNEX Maverick announced a strategic European partnership with @Five9. Together, we're bringing AI-powered cloud contact center solutions to businesses across 20 European countries. Read on: #PartnerPowered #TheNewCX #CustomerExperience livesocial.seismic.com/t45g9u
@Five9 customer ALDO Group is stepping up its #CX game with AI-powered #WorkforceManagement. In this @CX_Network interview, discover how the iconic brand is using #AI to boost efficiency and empower agents. 💬🤖 Read more: #TheNewCX Network livesocial.seismic.com/t-5TRQ
🚀 Retail leaders are transforming #CX—are you? Retailers worldwide are leveraging AI, automation, and cloud technology to enhance customer experiences and drive efficiency. See how top brands are achieving real results: #RetailCX #TheNewCX @Five9 livesocial.seismic.com/tLEqmh
Exciting news! @Five9 is heading to Asembia AXS25. Let's connect, collaborate, and explore new opportunities with the Five9 Intelligent CX Platform, powered by AI. Schedule a meeting with our team: #Asembia25 #HealthcareCX #TheNewCX @asembiarx livesocial.seismic.com/t6Iax8
Nuestro equipo está listo para Customer Experience Summit 2025 en nuestro stand no. 25. ✅ Envía un mensaje a Diana Carolina Lemus, @Five9 Regional Sales Director, en LinkedIn para agendar tu reunión. #CXSUMMIT2025 #CX #InteligenciaArtificial @BPrO_org livesocial.seismic.com/t2OIBx
At @Five9, we are committed to AI innovation, and we are proud to be recognized as an AI leader by the @BigAwards 2025 AI Excellence Awards. Read on: #ArtificialIntelligence #AIAwards #InnovationExcellence #TheNewCX livesocial.seismic.com/tMumwm
95% of consumers say they tell someone to stop buying from a brand after one bad service experience. Join @BlairPlez & @Five9's Matt McGinnis as they unpack key findings & real-world #CX strategies. #TheNewCX #PowerOfMore livesocial.seismic.com/tPZvRw
@Five9 2025 Customer Experience Report is here! Get insights into evolving consumer expectations & winning #CX strategies. 🚀 72% of consumers are open to AI-powered interactions 🤖 54% see GenAI as key to better CX #PowerOfMore #TheNewCX #AI livesocial.seismic.com/tnPuiJ
AI's impact on #FinancialServices has been debated for decades, but #GenAI is changing the game. 🚀 See how @Five9 Genius AI is shaping the future of #CX in banking, lending, insurance, and beyond. #TheNewCX livesocial.seismic.com/togTG2
🏦 @CentralBankMO achieved 80% intent-matching accuracy with the help of @Five9 AI Agents. Learn how Central Bank is doing more with the Five9 Intelligent CX Platform. #PowerOfMore #TheNewCX #CustomerSuccess #AI livesocial.seismic.com/t7COOe
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