Deliveroo Help @DeliverooHelp
Need help with an order? Follow us and DM your account email + order no. Here to help daily 10am-11:30pm. Alternative contact details: https://t.co/boXfTgH7Yv deliveroo.co.uk/faq UK and Ireland Joined April 2016-
Tweets140K
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Followers25K
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Following123
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Likes176
@susjrndjjw Our apologies, If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 PD
@RowenaJ64656116 Our apologies. If this hasn't been fixed yet, please DM us with your account email address and further details 👉📨 B.E
@BritishConfuse We'll look into this for you right away. Please DM us with more information, your account email address and your order details – we'll follow up as soon as possible.
@scorpiocato Sorry to hear this. Please drop us a DM with further information so we can follow this up. -CG
@Ted59704283 We'll look into this for you right away, Ted. We'll escalate it to our Customer Accounts team – please DM us with your account email address.fg
We're back up and running and ready for your orders - thanks for bearing with us!
We’re currently having some difficulties across the app and website. We thank you for your patience as we work hard to get things back up and running ASAP.
@micalrm Thanks for letting us know – we'll get to the bottom of this for you. If you've already told our Customer Accounts team, they'll take care of it. If not, please DM us with your account email address and we'll follow up as soon as possible.
@JoeHoll91304693 Hi there, Thank you for letting us know. We are working to resolve this as soon as we can.
@M33635342 Hi there, we can look into this for you. Please DM us with your account email address and let us know the details so we can see what has happened. 👉📨
@JamesHa03124776 Hi, please drop us a DM with your email and we can look into this for you.
Thank you for your patience last night. We are sorry for the inconvenience this caused and we are working hard to follow up on tweets and messages. Please DM us if you need help or have any questions. You will not be charged for an order you did not receive.
@alessiopellicc4 We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can'
@Swetty_Lucia We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can
We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.
@omoze07226427 We'll look into this for you right away. We'll escalate it to our Customer Accounts team – please DM us with your account email address.
@omoze07226427 Sorry that you didn't receive your order. If this is yet to be resolved for you, please DM us with your account email address + further details 👉📨
@CottrellRoisin So that we can look into this for you, please DM us with your account email address 👉📨
@kayp27x Hey there, please drop us a DM if you'd like us to take another look.
We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP! Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.
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Thanks @Deliveroo @DeliverooHelp @pizzahutuk for feeding our vaccination team today. Very much appreciated.
@DeliverooHelp Thanks but I managed to fix it - I deleted the address and re-added it and that seemed to work! Order on its way now 😊
Last night the sweetest soul helped me from @DeliverooHelp - after several of their colleagues ignored my plea. Whoever you are, THANK YOU SO MUCH 💜
@MagnumUK @Deliveroo Just got mine and really looking forward to tucking in 😄#momentsofpleasure
@DeliverooHelp Haha, it’s fine. We know you do. We’d just had a shocking day and needed hugs and wine 😁
@DeliverooHelp just want to say big 🙏, I’m in Scotland my son lives in London I ordered wine from M&S for him to cheer him up in these dark days .ordered and delivered all in less than 1 hour AMAZING SERVICE Thank you 🙏
@DeliverooHelp @WillShuRoo You're the best, Will! Thanks for your speedy reply. I promise you an exciting, prestigious, experiential, appreciable customer growth, positive branding experience I'll get in touch with your team next week. Enjoy a fabulous weekend! Angela ⚘
Huge thanks to @Deliveroo for the @krispykreme surprise delivery. You’ve made @DominicReddi’s day! 🎉🎉🎉
@DeliverooHelp @ubereats_uk @Deliveroo @WillShuRoo Nah ur alright mate. Thanks for my refund.
@JaneyJ1969 Sorry Jane, can you please contact - @DeliverooHelp by DM to see if this can be sorted out tonight.
@DeliverooHelp @UberEats @Uber_Support @Uber @UberUK @dkhos @Deliveroo @WillShuRoo dont get me wrong ive had problems with deliveroo but when I emailed you with the issue your head of customer service Kirsty at the time was great! uber should take a leaf out of your book.
@DeliverooHelp @fiveub It's all good - we've got this. 👊❤️️
I am very, very happy right now.
I am so easily influenced. Damn you @BurgerKingUK / @Deliveroo (so excited though)
Out here minding my own business and @Deliveroo is making me blush.
@Deliveroo thank you for dealing with my account security breach so effectively and sending me such a detailed info on what happened and how to proceed :)
@thank You @DeliverooHelp for your quick response and help my issue. x
@DeliverooHelp Just gonna make sure it's in public domain that your response was fantastic. Thank you for such a quick response and resolution.
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