DialogTechCST @DialogTechCST
We're the Customer Success Team at @DialogTech. Need help? Tweet at us, DM us, or call us at 877-268-2244. support.ifbyphone.com Chicago, IL Joined July 2013-
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Please see status.dialogtech.com for update. Thank you
Investigating - We are investigating an issue impacting our production services
Hi, @samir_pathanz, we are happy to assist you! Please email [email protected] w/ your account ID ready or call 8772955100, option 2.
Check it out! status.dialogtech.com is a great new tool for customers looking for more ways to stay informed!
Check it out! status.dialogtech.com is a great new tool for customers looking for more ways to stay informed!
Hey @pmatuszkiewicz ! Many North American carriers leave off the +1 but we capture it anytime it's passed. Let's DM re: Geo report.
.@BruceGarber Hi Bruce! Im glad we were able to resolve the issue. Please feel free to reach out if you need help editing your acct tomorrow
DialogTechCST retweeted
All outstanding system issues have been resolved and are being reviewed. Please see @DialogTechCST with any questions or concerns.
DialogTechCST retweeted
Some continued issues have been identified causing impact to various functionality. Continued updates to come.
DialogTechCST retweeted
We're still working hard to ensure services are fully restored. Contact @DialogTechCST with any questions in the meantime.
Hello @newAmsterdamn - We're currently experiencing an issue which is affecting call processing. We have your contact info and will DM you.
DialogTechCST retweeted
We are currently investigating an issue that may be affecting call processing. More info to come.
. @pan45452002 Hi Anant, looks like Austin's got your answer in the Support Community: support.ifbyphone.com/ifbyphone/topi…
The HW upgrade was successful. Please notify us if you notice any performance issues.
DialogTechCST retweeted
Load balancer capacity issues have been affecting agent/manager panel and API performance. We are installing new HW tonight to address.
DialogTechCST retweeted
If you notice any persisting issues, please contact @IfbyphoneCST at 877-268-2244 with examples.
DialogTechCST retweeted
All issues with the Call Distributor application have been resolved. Please refresh your browser.
DialogTechCST retweeted
We are experiencing issues with Call Distributor. We are aware and working to resolve. Please stand by.
Looking for ways to best utilize your @Ifbyphone account? Check out the Support Community at Support.Ifbyphone.com today!
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