Answering Service @DirectLineInc
Direct Line Tele Response- Award Winning Answering and Call Center Service provider. We are YOUR VOICE of EXCELLENCE directlineinc.com Berkeley, CA Joined May 2010-
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New 5.0-star Review: "I am a customer since 1997 .... direct Line offer a Great service also are super...
Thank you Mo for your 5-star review about what it's like to be a part of the Direct Line team. It's leaders like...
We Are Open And Answering Calls conta.cc/2weCdGW
Check out my latest article: 24 Hour Live Call Centers Help Businesses in The Wake of The Coronavirus Outbreak linkedin.com/pulse/24-hour-… via @LinkedIn
New 5.0-star Review: "We have had the pleasure of working with Direct Line for well over five years. They are...
We are incredibly honored to have earned the top award for #callcenter excellence for 14 consecutive years with @CAMXAssociation. story.cd/AAMaxi
Congratulations to the entire team at @DirectLineInc for being awarded the #contactcenter industry's top award for top-tier client service and #technology for 18 consecutive years! story.cd/AALzzF
Check out our latest article: 4 Reasons Every Small Business Needs An Answering Service linkedin.com/pulse/4-reason… via @LinkedIn
Here's how a 24 hour live dispatching service can support trade service professionals, especially when it comes to contacting the correct on-call tech every time. #Dispatch directlineinc.com/2019/05/20/how…
Join us as we celebrate opening our second location in Stockton, CA where we will continue delivering award winning #callcenter services. story.cd/AALjZJ
We're happy to announce our newest location for our award-winning bilingual answering and call center services. #bilingual #callcenter #centralvalley directlineinc.com/2019/04/11/the…
Great article from our friends at ThinQ discussing if Least Cost Routing (LCR) really means lower quality of outbound calls. #callcenters #callrouting #leastcostrouting thinq.com/blog/does-leas…
We are certainly wishing Windstream the best in their future endeavors. #callcenter #callcentersolutions #answeringservice katv.com/news/local/win…
Waiting on hold can be one of the most frustrating experiences for customers. IVR systems and 24 hour live answering services equip you with a multitude of features that can minimize long hold times. callcenterinfo.tmcnet.com/Analysis/artic…
Robocalls have increased by over 57% this past year. An answering service is a great solution to filter out these types of calls and minimize interruptions to your workflow. #robocalls #answeringservice #callcenter msn.com/en-us/tv/news/…
Answering services are a great solution for reducing labor costs, however we particularly like #4 on this list. #callcentersolution #customercare #smallbusiness smallbiztrends.com/2017/06/answer…
CX + Effective Marketing is the equation for successfully setting the stage for client loyalty and retention. Here are 3 scenarios where call center collaboration will pay off for CMOs. forbes.com/sites/forbeste…
We saw a lot of changes in the call center industry last year especially with Cloud communications and virtual agents on the forefront. This year is shaping up to be a year of more intentional and innovative ways that include artificial intelligence. mitel.com/blog/9-call-ce…
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