Distributel Help @DistributelHelp
Official Distributel customer care and tech support. Private Message us or call 1-877-810-2877. Don’t miss out on the conversation, follow @Distributel distributel.ca Canada Joined August 2016-
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🦊Scout Tips Did you know you could manage elements of your Distributel account online? Only takes a few minutes to register at ecare.distributel.ca so you can: 💸Make payments 💳Change payment options ⏪View payment history 📅View monthly statements 🏠Manage contact info
Scout Tips: 5 Things to boost your WiFi ⚠️ Place Your router in the right place to avoid electromagnetic waves 👀 Cut Off WiFi Leeches 📶 Switch to a Different WiFi Channel 5⃣ Switch to 5 GHz from 2.4 GHz wireless frequency 🔌Don't Forget to Reboot
@CanMediaMan @Distributel Their customer service agents are very good as well. It's a shame that they have to work with local cable (@cogeco I'm looking at you) installers but Distributel is very good.
@Distributel I would (and have) recommend anybody to look into Distributel and see what they have to offer in your area. It certainly beats unavoidable data caps you may be facing month to month. If you live somewhere cable internet isn't available they offer dsl as well!
. 2017 Canada's Best and Worst Providers Named gonevoip.ca/2017-the-year-… @Versature @PhonePower @RingCentral @Distributel @VoIPMuch @1VoIP @ellenroseman @HeroNetInc
@senspedia There might be a display issue in your online account. Please contact us at 1-877-810-2877 or at distributel.ca through chat.
Here's an exciting new #perk from @Distributel if you're in need of a new internet plan!
@senspedia For billing inquiries, I suggest that you call in. A Customer Service representative will be able to assist you with that -EM
@senspedia I apologize for this. Our system is currently down. Our network engineers are currently working at resolving the issue.- EM
@jBro_yo Sorry if you had an unpleasant exprience with us, please do not hesitate to contact us if we can assist you with any request. -G.D.
@apolkovky Sorry to hear you are having issues.I would like recommend contacting our Technical Support at 1-877-810-2877;
@CBechervaise @Distributel I really do appreciate the chance to assist you. Z.S.
@CBechervaise @Distributel I apologize for the delay. I will get a supervisor from Tech Support to contact you shortly - EM
@CBechervaise I apologize for the issue. Let me contact you personally for the problem you have. Thank you for your patience.
@jBro_yo @beanfield If you need assistance, you can contact us anytime and we will be pleased to help you. Have a good day!
Update: Most customers should see service fully restored- we are still working to resolve some issues for a portion of our Cable customers.
Mise à jour : Le service est rétabli pour la plupart des clients. Nous tâchons de résoudre quelques problèmes de certains clients par câble.
Nous éprouvons une panne affectant le service DSL et notre centre d’appel. Nous travaillons avec acharnement pour régler le problème.
Experiencing an outage affecting DSL services and inbound contact into our call center. Working to resolve. Thanks for your patience.
@AnnaApapadaki I apologize for the difficulties. Please call Tech Support at 1-877-810-2877 in order to troubleshoot - E.M
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