Ebuyer Help @EbuyerHelp
This is the official twitterstream for our dedicated Customer Support team. We're here to provide support and answer your queries Monday - Friday 9-5. ebuyer.com Howden, UK, 03715213300 Joined March 2014-
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Hi there, Thank you for advising me. If you need any further assistance, please let me know. CV
@philjones88 @Ebuyer I will look into this and get back to you asap. SK
@philjones88 @Ebuyer Hi Phil. Please can you DM me with your order number? Thanks, SK.
@BernhardHofmann @Ebuyer I will pass this feedback over to the product manager. Thanks. SK
@IamOrionPhoenix @Ebuyer I'm really sorry to hear that. I am unsure as to why you was advised that. I use Firefox and everything is OK. Can I help further? SK
@RyanLYH @Ebuyer Hello Ryan. Please can you DM me with your RMA number? SK
@Drarok @Ebuyer Yeah. I will message them. Sorry about this. SK
@Drarok @Ebuyer Hi. Hmmm, not sure at first glance. Have you tried with all the filters off too? SK
@I_Am_Ymir @Ebuyer No worries. Just please give me a shout if you need anything in the future and Id love to help out. SK
@I_Am_Ymir @Ebuyer Hiya. I've heard they have all sold out and we're not sure if we are getting any more in. Can I help with another product? SK
@ScottShaw2015 @Ebuyer Hi Scott. I have replied to your email. I am sorry for this delay. Your order will be delivered tomorrow. SK
@I_Am_Ymir @Ebuyer OK. I have emailed the product manager to see if we are getting any more in. SK
@I_Am_Ymir @Ebuyer HI. They have sold out again :( . How many are you after? SK
@EnragedBeard I see. Yes, you can raise RMA online and follow the email instructions RE return. SK
@EnragedBeard Hello. Is it item not required? You would need to raise an RMA and you would need to pay to send it back if item not required. SK
@DanielStude Hey. Please can you DM me with your order number and I can check this out. Cheers, SK.
@MilesWarburton Hi. Please DM me with your order number. SK
@nuttyjim Hello James. Please can you DM me with your order number so I can get this looked at? Thanks, SK.
@jennydunnx Hi Jenny. This is still on hold I'm afraid. Please can you confirm who you bank with? Feel free to DM me so we can discuss. SK
@chloegibbUK Hi Chloe. Can I help at all? Please feel free to DM me. SK
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Thank you all sorted found a reset button
@KimBarclay4 Hi Kim, It is disappointing to hear this. If you could please DM your order details I will arrange for someone in our Technical Support Team to give you a call. Kind Regards, Tiff
@EbuyerHelp bought my son a Lenovo laptop for Christmas working perfectly but came to put it on today, and it does welcome screen then goes blank and goes no further any help would be appreciated. Only started using 2 days ago?
@EbuyerHelp I called earlier. It's sorted. Thank you for replying
@EbuyerHelp I have a return booked for Monday but I can't print my labels as the invoice doesn't appear in the drop down menu. What do I do?
SMR vs. CMR: howtogeek.com/803276/cmr-vs.… servethehome.com/wd-red-smr-vs-… (The drive I ordered wasn’t a WD Red, but I did some research first and saw several sites saying that what I ordered *was* CMR in what I guess was a previous product iteration…)
@EbuyerHelp @PayPalUK Thanks, I phoned first thing this morning and got it sorted.
@RyzenShine89 @Ebuyer They accepted the return the moment they received the photos. Out of all the stores I've had to return electrical goods too (including 3 monitors in the last couple of weeks because I have terrible luck) Ebuyer have been one of the easiest with the least hassle. 🤷♀️
@EbuyerHelp @YodelOnline Thanks for your help, package arrived this afternoon.
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