EcommerceBytes @EcommerceBytes
Ina Steiner, co-founder and editor of EcommerceBytes, the independent trade publication for online merchants. [email protected] ecommercebytes.com Boston MA Joined April 2008-
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A California woman pleaded guilty to shipping millions of packages that originated in China to US customers using fake postage. The government alleged that in one 5-month period alone, the defendant sent 34 million parcels bearing counterfeit postage. ecommercebytes.com/jm0n
Etsy is funding a sale in the UK to encourage buyers to shop small. Etsy had told Wall Street in the fall that the new marketing strategy was in response to an increasingly competitive environment. ecommercebytes.com/i7e5
Amazon will hold its 10th annual Prime Day sale in July in 2024 the company confirmed on Friday in an announcement and on social media. ecommercebytes.com/q5lz
eBay customer service would not review a claim for a seller because they said it was AI that had automatically issued the buyer a refund. Humans defer to bot again. ecommercebytes.com/o9rm
Consumers Expected to Spend Near-Record $33.5 Billion on Mother’s Day (via NRF) nrf.com/media-center/p…
If you use UPS or FedEx, be aware the carriers expanded their Delivery Area Surcharges to include densely populated urban areas. ecommercebytes.com/ct3o
Bonanza is running its 4th annual Spring Sale which is funded by sellers and will kick off on May 8th. ecommercebytes.com/b235
eBay is changing feedback to bolster product reviews in order to get better visibility in Google search results. But buyers exposed to early testing say it's mandatory to rate products when leaving feedback for sellers. ecommercebytes.com/rqfb
eBay may be testing a new mandatory policy that would force buyers to rate products in order to leave feedback for sellers. Possibly intended to increase product reviews, it could lead to a drop in seller feedback. ecommercebytes.com/196a
Appreciated the video mention over on @EcommerceBytes! It's a real question to watch this year: ecommercebytes.com/2024/04/20/sho…
We updated the blog post to share that an eBay moderator back at work on Monday morning confirmed that the reason it cancelled orders was because of a weeks-long shipping glitch recently discovered.
We updated the blog post to share that an eBay moderator back at work on Monday morning confirmed that the reason it cancelled orders was because of a weeks-long shipping glitch recently discovered.
Amazon has reportedly been selling on eBay and other sites and attending rivals' seller conferences to gather intelligence for nearly a decade. Benchmarking or espionage, tell us what you think. ecommercebytes.com/an33
eBay is cancelling orders today as part of what sellers say is an unprecedented move, and it's causing confusion among buyers and sellers who are impacted. ecommercebytes.com/w5gs
Temu is like the dollar store of online platforms but poses a serious competitive threat to sellers on eBay, Amazon, and Etsy. Here are some things for sellers to consider in deciding if they should be running scared. ecommercebytes.com/cj8t
eBay informed sellers on Friday that it had provided the wrong shipping addresses on some orders going back nearly 2 weeks, but it didn't identify which ones. Sellers have many unanswered questions. ecommercebytes.com/jzcy
@EcommerceBytes Great letter, alas, sad to see UPS is apparently following USPS’ overcharges and doing *nothing* about resolving, refunding: “I talked to a few others I know that sell large items with the same issue. This was never a thing for me until recently.”
What do you do when UPS incorrectly charges surcharges on large packages through the eBay Shipping Label program, a reader asks in today's letter to the editor. ecommercebytes.com/8mdc
eBay acknowledged a trio of glitches involving seller shipping info, buyer addresses, and updated tracking. ecommercebytes.com/hlxb
Here's what to know about eBay's new policy that shifts shipping discounts from sellers to buyers - and how eBay could make the new policy more palatable to sellers. ecommercebytes.com/vl32
Is USPS Overbilling for PM Flat Rate Boxes Isolated to One Shipper? - EcommerceBytes ecommercebytes.com/2024/02/28/is-…
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Delighted to have my book mentioned in this list as one of the Best Books to Run a Small Business -- many thanks! bit.ly/3FnXvBS #smallbusiness #author #businessbooks
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a rare video (gasp!) of me talking (gasp!!) in public (gasp!!!) with @inprnt - youtube.com/watch?v=gEm09Z…
Sad news
Bill McAllister, 1941-2023. bit.ly/4122Eb0 #LinnsStampNews
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Shops can update listings now, but buyers will not see the option until April 5th Set discounts "can be 20, 30, or 40% off your list price" but you can also select "the option to “Receive all offers." @EcommerceBytes this seems to be one of the new "offers" Etsy mentioned
Here's my latest eCommerceBytes blog. ecommercebytes.com/2023/02/26/auc…
Most #ecommerce sites could increase their sales by 25% just by increasing conversion rate by .5%. Easier said than done. Here's a report that provides some hints (let shoppers know when their order will arrive is one) bit.ly/3SVcvNj @DC360_Official
It's here! The Supplement to J. K. Lasser’s 1,001 Deductions and Tax Breaks 2023 is online now - bit.ly/3K5Djbq
Get those docs in order! ecommercebytes.com/2023/01/29/sel…
@dunkindonuts Glazed? In Boston it’s a honey dipped!
BEIJING (AP) — The United States has blacklisted six Chinese entities it said were linked to Beijing’s aerospace programs as part of its retaliation over an alleged Chinese spy balloon that traversed U.S. airspace. apnews.com/article/cdf319…
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