@BoultOfficial @amazonIN Purchased BT earphones frm Amazn barely 45 days old & one side opens up?? This shows cheap manufactured products or refurbished goods being sold by amazon. I want a full refund back in my pay balance. No replacement! Not acceptable #amazon #boultaudio
@EdelbertFernan1 @BoultOfficial @amazonIN @EdelbertFernan1 Sorry to know about the issue with your order. Please reach out to the manufacturer to claim the available warranty of the product. Further, we'll share your comments internally to have this reviewed. -Aania
@AmazonHelp @BoultOfficial @amazonIN While i will do that with Boult Audio. I want a refund and not a replacement as the model looks poorly manufactured and hence opened up in 45 days? I am an adult who knws hw to use such products. Why list inferior products & spoil the cust experience? I want my refund! Escalate!
@EdelbertFernan1 We get your concern. However, once the return window is closed, the manufacturer will assist you claim the warranty. Please reach out to the manufacturer for further assistance. Appreciate your understanding. -Aania
@AmazonHelp @BoultOfficial @BoulterVarun @BoultAudio ticket 01338363 raised 28th Feb. Reverse courier delivered 4th Mar No response or action by Boult Support. Email reminders sent. CEO Varun pls intervene & process my refund? Dont want same model replacement which will agn gv same issue
@EdelbertFernan1 @AmazonHelp @BoulterVarun Hi, We are sorry for the inconvenience caused you. We've already reached out to you via Direct Message (DM). Please check your DM inbox and answer with the necessary details so that we can best serve you.
@BoultOfficial @AmazonHelp @BoulterVarun I hv responded to all DMs a tracking link shared by U which says shipment pending to be dispatched or picked up from Boult outlet. I returned the defective ones which is received by Boult on 5th so why delay new replacement to me? @BoulterVarun pls intervene #boultaudio
@BoultOfficial @AmazonHelp @BoulterVarun Not a single response to the DMs I sent! Now shipping of new replacement is CANCELLED? @BoulterVarun is this how support is done? I returned defective poor manufactured W50 earbuds & no refund or replacement is sent? #Bluetooth #boultaudio Am I being cheated? Why no response!
@BoultOfficial @AmazonHelp @BoulterVarun Why no replies or updates for my issue? Spoke to Kartik who assured me that new replacement will be sent out today! Whats the challenge to provide a response? #boultaudio