EskoSupport @EskoSupport
Follow this official channel for support alerts and release notifications. To report a new issue, use the Support Community or contact us by phone or e-mail. esko.com/en/support Worldwide Joined May 2019-
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Recommended #Hotfix for #WebCenter20 When a document has multiple versions, and you execute a JS node (or JavaScript rule action) changing document properties, the Document record in the Documents table gets reset to 1. Install hotfix: mysoftware.esko.com/Hotfixes/Detai… #EskoSupport
Recommended #hotfix for #WebCenter20 Admin users receive unwanted email notifications from projects in which they are not directly involved. Install this #hotfix: mysoftware.esko.com/Hotfixes/Detai…
MySoftware is back up and running. #EskoSupport
The Licensing services are back up and running again.
The License server and MySoftware page are currently down. This due to unforeseen technical issues. We are working very hard to fix this asap and I’ll keep you informed once we have more information. #EskoSupport
Our license server is planned for some maintenance on 12 and 13th of September. You will not be able to activate or deactivate licenses during the maintenance. Sorry for the inconvenience. #EskoSupport #servermaintenance #server #eskocompany
Our license server is planned for some maintenance on Saturday, Aug 1 2020. You will not be able to activate or deactivate licenses during the maintenance. Sorry for the inconvenience. #EskoSupport #servermaintenance #server #eskocompany
MySoftware was down this morning. It was not possible to download Esko software or hotfixes for a while. All services are back online now!
Recommended #hotfix for #AutomationEngine 18.1.1 The Automation Engine Viewer may lock the folder of the file being viewed. Install this #hotfix: mysoftware.esko.com/Hotfixes/Detai…
Stay safe during this corona crisis. The Esko support team is at your service. #eskosupport #eskocompany
Our licensing service is also confirmed operational again. It is again possible to (de)activate the licenses for your Esko software. Thanks for your patience. #EskoSupport
There was an outage in the local region of the Esko headquarters. Some of our services are affected, among them #MySoftware and #licensing servers. Expected downtime is about 90 minutes. We will keep you updated via this channel. Our apologies for any inconvenience. #EskoSupport
Our phone land line provider is also affected. This is impacting our hotline. 0800 CALL ESKO is currently not available. #EskoSupport
#mysoftware is back up and running. Sorry for any inconvenience
If you need to download any Esko software from #MySoftware please contact Esko Support, we will provide you with a download link. #eskosupport
#mysoftware is still down; our internet provider is doing everything they can to resolve the issue. Our apologies for any inconvenience. #eskosupport
One of our servers is down #MySoftware is not accessible. We are looking into it and we’re trying to resolve it asap.
#mysoftware is back up and running. Sorry for any inconvenience #eskosupport
Recommended #hotfix for #CurvePilot 18.1.1 LEN-file with the single separation chart is not being generated when creating a new printing condition. Install this #hotfix: mysoftware.esko.com/Hotfixes/Detai… #eskosupport
Recommended #hotfix for #WebCenter 18.1 The NDL Web Viewer executable hangs and blocks the server from picking up JDF files from generated view files. Install this #hotfix: mysoftware.esko.com/Hotfixes/Detai… #eskosupport
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6K Followers 420 Following Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods.You might like
