EtechGlobalServices @EtechGS
Etech Global Services is a leading provider of customer engagement solutions for many of the world's most trusted brands. etechgs.com Nacogdoches, TX Joined March 2010-
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If you think AI is a quick ROI machine, think again. The truth? AI turns into just another expensive experiment. We will show you how to flip the script—from cost sink to ROI engine—at our upcoming webinar on Oct 15th. Register here: us06web.zoom.us/webinar/regist…
The hype cycle is over. Now it’s time to demand outcomes. On Oct 15, Jim Iyoob, Manu Dwievedi, and Jerry Zabell will share exactly how to turn AI from a budget sink into a revenue driver. Seats are limited: us06web.zoom.us/webinar/regist… #AI #ContactCenters
Etech is heading to Call Center Campus in Austin, TX! Ready to transform your contact center operations? Book a meeting with Etech’s team to learn more about our participation and how we can help drive your success. etechgs.com/company/events… #Etech #CallCenterCampus
70% failure isn’t the future—it’s the present reality for most contact centers experimenting with AI. Join us on Oct 15 as we break down proven governance frameworks that help AI projects succeed Reserve your spot today us06web.zoom.us/webinar/regist… #AI #ContactCenters #Etech
Etech is heading to Call Center Campus in Austin, TX! Ready to transform your contact center operations? Book a meeting with Etech’s team: etechgs.com/company/events… #Etech #CallCenterCampus
From sentiment analysis to predictive staffing, call center analytics unlock insights that transform CX. Read our latest blog: Unlocking Insights: A Guide to Powerful Call Center Analytics etechgs.com/blog/call-cent… #CallCenterAnalytics #CustomerExperience
Demos are built to impress. Pilots are built to succeed. But production? That’s where AI cracks. Join us Oct 15 to learn how to survive the post-pilot crash with real governance, real ROI. Don’t let your AI collapse at the finish line. us06web.zoom.us/webinar/regist…
Only a few weeks to go until Call Center Campus 2025, and Etech is ready to share insights on AI, customer experience, and data-driven strategies that deliver measurable results. Book a meeting with Etech’s team today: lnkd.in/dXKtgr-6 #CallCenterCampus
With Etech’s cutting-edge tools and expertise, scaling your business becomes an effortless process. We’re here to ensure your growth is strategic, sustainable, and successful. Discover smarter ways to scale today! Contact us: etechgs.com/call-center-se… #ScalingUp #Strategy
Behind every great customer experience is an empowered and motivated team. Etech’s contact center agent development programs prioritize training, coaching, and career growth to help agents deliver remarkable services. Learn more: etechgs.com/call-center-se…
In his latest blog, Etech’s CEO Matt Rocco shares why character is the foundation of authentic leadership and how it shapes lasting success. etechgs.com/blog/character… #AuthenticLeadership
tech is heading to Call Center Campus, Austin (Oct 22–24, 2025)! Don’t miss our session: “Beyond the AI Hype: Real Solutions That Actually Work” with Jim Iyoob, Patrick Reynolds & Shawndra Tobias. Book a meeting: etechgs.com/company/events… #Etech #CallCenterCampus
Different industries face different challenges, and Etech understands them all. Our specialized solutions for healthcare, financial services, retail, and more are tailored to meet your business’s unique needs. Learn more: etechgs.com/call-center-se… #SpecializedSupport
Excellence is a journey, not a destination. Etech’s benchmarking practices ensure your contact center meets and exceeds industry standards through regular performance audits and continuous improvements. Learn more: etechgs.com/call-center-se…
First contact resolution isn’t just a metric; it’s a promise. At Etech, we combine trained agents, smart routing systems, and proactive problem-solving to ensure your customers get resolutions. Because customers time matters. Contact us: etechgs.com/call-center-se… #CallCenter
Stop being a sponsor. Start being the scorekeeper. On Oct 15, discover the 25-point system that transforms vendor promises into accountable results—and keeps AI projects on track. Hold your vendors accountable. Join the webinar. us06web.zoom.us/webinar/regist… #Vendor #Management
Language should never be a barrier to exceptional service. With Etech’s native-speaking agents and region-specific expertise, you can connect with your customers on a deeper level—anytime, anywhere. Let us help you break language barriers. Contact us: etechgs.com/call-center-se…
Demos are built to impress. Pilots are built to succeed. But production? That’s where AI cracks. Join us Oct 15 to learn how to survive the post-pilot crash with real governance, real ROI, and a scale plan that works. Save your seat now. us06web.zoom.us/webinar/regist…
In today’s world, customers expect seamless support across multiple platforms. Etech’s omnichannel capabilities ensure smooth transitions, consistent messaging, and a unified view of every customer journey Contact us: etechgs.com/call-center-se… #OmnichannelSupport
Most AI projects crash after the pilot. Not because of tech—but because no one governed the scale. On Oct 15, Jim Iyoob, Manu Dwievedi, and Jerry Zabell reveal the frameworks that stop AI from burning cash and start delivering ROI. Register us06web.zoom.us/webinar/regist…
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