Class Action Admn @First_Class_Inc
Class Action Administration services. Making life easier for class action lawyers across the country and keeping them out of trouble! firstclassadministration.com Chicago Joined September 2011-
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A self addressed reply envelope is rarely used with a class action notice.
Mailed class action notices should use the largest font size practical.
The USPS has two versions of address update: 18 month and 48 month. Use the 48 month for class action list updates.
Be prepared to handle claim forms that actually do get lost in the mail.
Use the NCOA 48 month database to check for new addresses before mailing class notice.
Have a large class to send notice to? Why not consider a postcard (4-1/4"x6") to notify the class and direct them to a web site.
Use the USPS to help locate class members.
Class members are often confused by the class notice.
Toll free lines are not always needed if class members have other contact means.
It can take weeks for claim forms to be returned.
Don't forget the golden rule of class action settlements.
It is still necessary to fax notices for some cases.
Be prepared to remail notices if they come back with a new address label.
On line claim forms are more accurate than interpreting hand written forms.
If settlement checks are over $600, may need to set up a QSF.
If the settlement amount is large enough, use skip tracing if necessary.
Often a post card notice can save a lot of postage money when used along with a web site.
Use Forwarding Service Requested on class action notices.

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