@GooglePlay Hi, why i can't purchase stuff on games with my googleplay balance?
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@its_alexlau That doesn't sound good. Could you let us know if you're receiving any error message when trying to make a purchase on Google Play? Keep us posted.
@its_alexlau That's unusual. Could you confirm if you're using an accepted payment method: goo.gle/2ENHMfR? Let us know. We're here to help.
@GooglePlay Yes i'm using google play as my payment method and i've been trying to purchase several items from diffrent games but still not working
@its_alexlau Hi again. Just checking in, did the troubleshooting steps help? Keep us updated.
@GooglePlay Yes, i found the problem. My balance not enough due the higher exchange curruency